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Solution Architect

1 month ago

Birmingham West Midlands, United Kingdom British Telecom Full time

Solution Architect - Identity Access Management

Posting Date: 5 Feb 2025

Function: Software Engineering

Unit: Digital

Location: Snowhill, Birmingham, United Kingdom

This role is based in either Manchester, Birmingham, Bristol or London on a weekly hybrid 3 office / 2 home basis.


Why this job matters

At BT, we are investing heavily in technology to provide both great services to our customers and drive internal efficiencies for our commercial and operational areas. To help us with this, we are looking for an experienced Solution Architect to join us to develop, and then drive BT’s Identity Platform architecture within the Identity and access management area.

The CIAM Solution Architect will be responsible for designing, developing, and managing the companys customer identity and access management architecture. This role involves ensuring secure and efficient customer authentication, authorization, and identity lifecycle management.


What you’ll be doing

You will be the SME for the identity platform architecture products, this will involve:

1. Design and Develop CIAM Solutions: Create and implement CIAM architecture solutions that align with business needs and enterprise standards.
2. Technical Leadership: Serve as the lead technical point of contact for CIAM, providing expertise on authentication, authorization, and identity management.
3. Integration and Implementation: Work closely with development teams to design and build API integrations authenticated by the identity management platform.
4. Compliance and Security: Ensure CIAM solutions comply with policies, standards, and regulatory requirements.
5. Collaboration: Partner with EAs & other departments to understand their IAM requirements and deliver solutions that support business strategies.
6. Lifecycle Management: Oversee the provisioning, de-provisioning, and review of user access.

Architecture Strategy: Ensure secure customer identities and set architectural direction.

Assessment: Evaluate current architecture for business goals.

Design: Create simple, reusable architectures and 5-year roadmaps. Design strategic solutions with identity providers using Azure B2C.

Vendor Management: Select and manage IT vendors.

Enterprise Architecture: Support business case development and stay updated on tech trends.


Skills and Experiences

For this role you will have current experience as a Solution Architect within the Identity and Access Management domain, alongside a strong exposure to the SDLC particularly Azure B2C experience.

Additionally we are looking for the following experiences:

* Experience as an ID Solution Architect, including working as an Enterprise Architect in a large corporate organisation. Evidence of leading material business change through Enterprise Architecture
* 5+ years of experience in Identity and Access Management, including customer identity management.
* Proven success with designing IAM architecture frameworks using platforms such as Okta, Ping Identity, or similar.
* Strong development and application security background.
* B2B & B2C Identity customer exposure.
* 4+ years as a Solution Architect.
* Experience in Identity Solution Architecture – Authentication, Authorization, Okta, Sailpoint, Savient, etc.
* Ideally, a background in SDLC (Software Development Life Cycle).
* Exposure to B2B & B2C identity customer solutions.
* Experience of producing business cases, gaining approval from senior stakeholders and ensuring delivery of business benefits.

Competitive salary
25 days annual leave (plus bank holidays)
10% on-target bonus
Life Assurance
Pension scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships, etc.
50% off BT and EE mobile pay monthly or SIM-only plans
Exclusive colleague discounts on BT broadband packages
BT TV, including BT Sport and NOW Entertainment membership, and 25% off NOW Sport, Cinema, and Kids
30% discount for friends and family on EE mobile pay monthly and SIM-only plans

Looking in:
Leading inclusively and Safely: I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes: I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer: I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset: I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future: I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. Were committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if youre excited about this role but your past experience doesnt align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.


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