Account Manager

2 weeks ago

Tamworth, United Kingdom Brakes Full time

Job Description

Account Manager - Tamworth

£28,835 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000

We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...

Key Responsibilities:

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.

- Develop profitable sales growth across existing customer base by:
- Develop sound understanding of customer map of the world
- Understanding competitor activity and market insights
- Proactively managing customer retention and reducing churn
- Growing share of wallet and building a pipeline across product categories
- Up to date product and service knowledge
- Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
- Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
- Actively manage risk within the customer base, including lost sales and credit exposure
- Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
- Commercially aware in order to actively interrogate, interpret and act upon various data sources including:

- Sales/Margin reporting

- - Churn reports and dashboards

- Up traders/Down traders data

- Price, cost and margin detail

- Sales tools and promotional activity

What you’ll get:

- A competitive salary
- Huge discount on all sorts of lovely food and award-winning products
- Generous holiday allowance, with option to purchase more
- Recognition awards and Incentives
- Pension
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
- And much more….

Required skills and competencies:

- Previous experience in a structured sales or telesales environment
- Results Orientated, successfully delivering against targets in a competitive marketplace
- Proven ability to work in a KPI focused, target driven environment
- Excellent communication skills both verbal and written
- Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
- First class negotiating skills with strong commercial awareness
- Ability to work under pressure with a sense of urgency to work in a deadline driven environment
- Proactive approach with proven ability to manage multiple and changing priorities
- Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
- Strong planning and organisation skills.
- Self-motivated with the ability to operate effectively both individually and as part of a team.

There’s a lot on offer, so what are you waiting for? Apply now..

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