Service and Repair Engineer

4 weeks ago

Cambridge, United Kingdom Rocket Staffing Group Limited Full time

Renewables Breakdown Engineer Join Our Clients Team We are on the lookout for an experienced and dedicated Renewables Engineer to join our clients team. This role requires a reliable professional with in-depth knowledge of renewable energy systems, capable of managing complex problems, communicating effectively, and adapting smoothly to change. The ideal candidate will demonstrate excellent time management, a positive attitude, and a proven ability to deliver high-quality customer service within a collaborative team environment. Role Overview of Service and Repair Engineer: The primary responsibility of the Renewables Breakdown Engineer is to provide maintenance and repair services for renewable energy installations. This includes diagnosing and resolving faults, offering technical support and advice, and ensuring all work complies with safety standards and regulations. The role involves close collaboration with engineering and customer service teams, making strong communication and teamwork essential. Key Responsibilities of Service and Repair Engineer: Diagnose and repair faults in renewable energy central heating and hot water systems across the region Provide technical support and guidance to customers and colleagues Deliver high levels of customer care when dealing with clients and tenants, meeting required quality standards Communicate updates and progress, completing necessary documentation both electronically and manually Adhere to Health and Safety legislation, including Risk Assessments, Safe Systems of Work, and COSHH records Follow stock ordering and auditing procedures to ensure relevant parts are available for job completion Key Requirements & Attributes of Service and Repair Engineer: Friendly and professional attitude, with the ability to build strong relationships with clients and tenants Proven experience in renewable energy heating and hot water systems Strong problem-solving and decision-making skills Gas qualifications are desirable Successful completion of criminal and reference checks prior to employment Valid UK driving licence What Our Client Offers: Company vehicle and fuel card Uniform and mobile device Support for professional qualifications Employee wellbeing programme, including occupational health and counselling support Service-level awarded annual leave Enhanced maternity and paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender Equality Working Group Access to a development and career progression platform Employee Voice Programme Social activities across teams Recognition programme celebrating employees who embody company values

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