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Head Housekeeper

3 months ago


Cheltenham, United Kingdom The White Hart Inn Full time

Job Overview:
We are seeking a skilled and experienced Head Housekeeper to join our team. As the Head Housekeeper, you will be responsible for overseeing the cleanliness and maintenance of our hotel. Your attention to detail and strong leadership skills will ensure that our guests have a comfortable and enjoyable stay.

**Duties**:

- Supervise and train housekeeping staff, ensuring that all tasks are completed efficiently and to high standards
- Assign daily cleaning duties to housekeeping staff, including guest rooms, common areas, and back-of-house areas
- Inspect rooms and public areas to ensure cleanliness and adherence to hotel standards
- Maintain inventory of cleaning supplies and equipment, ordering additional items as needed
- Coordinate with other departments to ensure efficient guest service, including coordinating room turnovers with front desk staff
- Address guest complaints or concerns regarding housekeeping services promptly and effectively
- Conduct regular performance evaluations for housekeeping staff and provide feedback for improvement
- Develop and implement standard operating procedures for housekeeping department
- Ensure compliance with health and safety regulations

**Skills**:

- Previous experience in a hotel or hospitality setting is required
- Strong leadership skills with the ability to motivate and manage a team
- Excellent attention to detail and organizational skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Knowledge of cleaning techniques and best practices
- Excellent communication skills, both verbal and written

**Salary**: From £14.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person

Application deadline: 03/05/2024
Reference ID: WHH - Head Housekeeper