Head of Delivery

2 weeks ago

London, United Kingdom Bupa Full time

**Head of Delivery (Enterprise Platforms)**

**London / Manchester / Staines**

**Flexible / Hybrid working available**

**Permanent**

Bupa’s purpose is to help people live longer, healthier, happier lives and making a batter world, our Actuarial teams play a key role in helping us deliver on our purpose. In 2019 we appointed a new Chief Actuary, under their leadership we’ve expanded our team and invested in our colleagues, delivering great results for our business.

We’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

**Role Overview**

As Head of Delivery, you’ll play a key role development and enhancement of IT Enterprise Platforms and Services for Bupa Global & UK (BGUK). You’ll lead the Enterprise Platforms Delivery Capability function to deliver project and programme management, and technical analyst and project support services in line with agreed budgets, KPI's, KRI's and SLA's. You’ll be responsible for the build, maintenance and delivery of the IT Enterprise Platforms and Services delivery pipeline

**What you’ll do**:

- Lead the BGUK Enterprise Platforms Delivery Capabiliy aligned to SLAs and Enterprise Standards
- Manage teams of Programme, Project Managers, Technical Analysts and Project Support resources to maintain and deliver BGUK enterprise platforms and services.
- Build long-term strategic relationships with IT senior stakeholders to ensure that Enterprise Platforms support the needs of BGUK Technology, Business Unites and Functions.
- Maintain a strong understanding of the BGUK business lines & operations to formation of IT strategies, provide products that support these strategies.
- Ensure all resources adhere to all Bupa Technology governance requirements and ensure all resources continually perform to time, budget and scope.
- Seek external perspective and benchmarking for the function and services delivered.
- Accountable for ensuring Enterprise Platforms projects and change delivery comply with Bupa technology, Digital, Security, other relevant policies & governance,and regulatory requirements.
- Act as a leader and role model for the broader Bupa technology community, including contributing to Bupa initiatives focussed on people, sustainability and innovation, in service of Bupa’s purpose.

**What you’ll bring**:

- A proven track record leading the delivery of enterprise platforms capability for an organisation of similar scale and complexity to Bupa..
- Graduate level or equivalent business experience with relevant qualifications (preferably PRINCE2 Practitioner and ITIL qualified)
- Extensive experience of managing stakeholders at an Executive level and experience of successfully influencing a wide range of stakeholders
- Strong leadership with the ability to build, develop, lead and motivate teams
- Strong programme and project management skills with previous experience of leading significant technology transformation projects
- Experience and high level of understanding of risk and technology security management
- Acts ethically and honestly in all dealing with colleagues, patients and consultants building compliance, authenticity and trust

**Why Bupa?**

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time

  • Head of Delivery

    4 weeks ago

    London, United Kingdom Understanding Recruitment Full time

    **Head of Delivery**: BH596BA3_1713338748 **Posted: 17/04/2024** **£65000 - £72000 per annum + Excellent Benefits** **London** *** **Permanent** *** **Head of Delivery** An exciting opportunity has arisen for a Head of Delivery to join a globally recognised name based in Central London. The successful Head of Delivery must have experience of SCRUM,...

  • Head of Technical Delivery

    4 weeks ago

    London, United Kingdom Understanding Recruitment Full time

    Location: UK based with travel to Dubai Duration: 6 -18 months Day Rate: £750 inside IR35 Head of Technical Delivery - We are actively looking for a Head of Technical Delivery to work with one of our clients within the Tourism/Airline space for a minimum of 6 months with travel to Dubai. The Head of Technical Delivery will develop the customers Tourisms...

  • Head of Delivery

    3 weeks ago

    London, United Kingdom Investigo Full time

    Well known not for profit organisation is seeking to recruit a Head of Delivery on a contract basis for an initial 3 month contract to start as soon as possible whilst a permanent counterpart is sourced for the role, working across their DDaT remit. Current team consists of 19 members including 2 current direct reports. The team is split across product,...

  • Head of Delivery

    3 weeks ago

    London, Greater London, United Kingdom Investigo Full time

    Well known not for profit organisation is seeking to recruit a Head of Delivery on a contract basis for an initial 3 month contract to start as soon as possible whilst a permanent counterpart is sourced for the role, working across their DDaT remit.Current team consists of 19 members including 2 current direct reports. The team is split across product,...

  • Head of IT Service Delivery

    4 weeks ago

    London, United Kingdom Understanding Recruitment Full time

    **Head of IT Service Delivery** An exciting opportunity has arisen for a Head of IT Service Delivery to join a fantastic charity based in London. As this charity grows, they are looking for someone who can head up the entire technical environment within the charity including Infrastructure,Network and dealing with 3rd party suppliers. This is an excellent...

  • Head of Delivery

    2 weeks ago

    London, United Kingdom Investigo Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Well known not for profit organisation is seeking to recruit a Head of Delivery on a contract basis for an initial 3 month contract to start as soon as possible whilst a permanent counterpart is sourced for the role, working across their DDaT remit. ...

  • Head of Project Delivery

    4 weeks ago

    London, United Kingdom University of East London Full time

    Are you able to drive a portfolio of projects from inception through to successful closure? Are you someone that gets things done? Are you able to lead others to get things done? Can you figure out what matters most amongst competing and conflicting demands? We are looking for a Head of Project Delivery that will drive the necessary changes to the...

  • Head of Tech Delivery

    4 days ago

    London, United Kingdom Pharma Search Full time

    Cell and Gene Therapy: Become part of this new era in medicine Our client is a leading Global Pharmaceutical Company committed to driving innovative research to help people to do more, feel better and live longer. With an outstanding history spanning 175 years they have always been at the forefront of novel and leading R&D, investing heavily in the...

  • Head of Service Delivery

    44 minutes ago

    London, United Kingdom DGH Recruitment Full time

    Job Description Head of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs. Part of the Global IT Leadership Team, and to work in close...

  • Head of IT Service Delivery

    1 week ago

    London, United Kingdom Totum Partners Full time

    Head of IT Service Delivery The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Law Firm London - HybridWe are recruiting on behalf of a global law firm requiring a new Head of IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities across global...

  • Head of IT Service Delivery

    1 week ago

    London, United Kingdom Totum Partners Full time

    Job DescriptionHead of IT Service Delivery Law Firm London - HybridWe are recruiting on behalf of a global law firm requiring a new Head of IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities across global offices including excellent support to partners, delivering the firm's IT Training strategy and...

  • Head of IT Service Delivery

    4 weeks ago

    London, United Kingdom Totum Partners Full time

    Head of IT Service Delivery Law Firm London - Hybrid We are recruiting on behalf of a global law firm requiring a new Head of IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities across global offices including excellent support to partners, delivering the firm's IT Training strategy and roadmaps for...

  • Head of IT Service Delivery

    1 day ago

    London, United Kingdom Totum Partners Full time

    Head of IT Service Delivery The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Law Firm London - HybridWe are recruiting on behalf of a global law firm requiring a new Head of IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities across global...

  • Head of IT Service Delivery

    1 week ago

    London, United Kingdom Dgh Recruitment Full time

    Head of IT Service Delivery - London/Hybrid - Permanent The following information aims to provide potential candidates with a better understanding of the requirements for this role.The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure...

  • Head of IT Service Delivery

    1 week ago

    London, United Kingdom DGH Recruitment Full time

    Job DescriptionHead of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs.Part of the Global IT Leadership Team, and to work in close...

  • Head of IT Service Delivery

    4 weeks ago

    London, United Kingdom DGH Recruitment Full time

    Head of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs.Part of the Global IT Leadership Team, and to work in close partnership with peers...

  • Head of IT Service Delivery

    1 day ago

    London, United Kingdom Dgh Recruitment Full time

    Head of IT Service Delivery - London/Hybrid - Permanent The following information aims to provide potential candidates with a better understanding of the requirements for this role.The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure...

  • Head of IT Service Delivery

    44 minutes ago

    London, United Kingdom DGH Recruitment Full time

    Job Description Head of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs. Part of the Global IT Leadership Team, and to work in close...

  • Head of Service Delivery

    3 weeks ago

    City of London, Greater London, United Kingdom Picture More Ltd Full time

    Head of IT Service Delivery Location - London (Hybrid) Are you ready to take on a leadership role in a globally recognized law firm? In this exciting Head of position at a top international law firm, you will be responsible for IT leadership, business engagement, customer service management, and IT services development. You will work closely with a...

  • Head of Delivery

    4 days ago

    London, United Kingdom Aon Full time

    We are looking for 2 experienced operations or client service leaders to lead our GBC Client Service Delivery Team. The 2 roles are as follows: **Head of Delivery - Specialties**: covering Transportation & Logistics; Natural Resources; and Construction **Head of Delivery - Products**: covering Property, Casualty & Crisis Management; and Financial &...