Midwifery Independent Senior Advocate

2 months ago


Telford, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time

The Independent Senior Advocate (ISA) helps parents-to-be, new parents and families to have a voice, be listened to and heard by their Maternity and Neonatal care providers.

ISAs can provide support to women and their families, navigating the healthcare system and providing advocacy when they have a concern about the care they are receiving. In particular, ISAs will be available to families attending follow up meetings with clinicians, where concerns about Maternity or Neonatal care are discussed, aiming to improve communication and support families in understanding and communicating what is important to them.

The ISA can support people navigate through formal complaints, serious incidents and health safety investigation branch processes where an adverse outcome has occurred. The ISA can also support families with unusual and complex needs in working with professionals to develop their personalised care plans, meeting individual needs and supporting safe care.

A secondment will be considered.



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