1st Line Support Engineer

1 month ago


Bolton, United Kingdom Understanding Recruitment Full time

**1st Line Support Engineer**

An exciting new opportunity has arisen for an experienced 1st Line Support Engineer with previous service desk experience to join a global renewable energy organsation with a working agreement of 5 days in their offices, based in Bolton. As the 1st LineEngineer, you will be providing IT support to their workforce using a variety of technologies including Windows and Office 365. The successful applicant will have experience setting up laptops and printers, troubleshooting, working on ticketing systems andinstalling software, as well as having a basic understanding of networking.

This is a brilliant opportunity for a 1st Line Support Engineer to gain troubleshooting experience within a fast-paced environment as well as getting the opportunity to develop their network support skills to enhance their knowledge and skillset. A successful1st Line Support Engineer will be a friendly individual that has a keen interest in computers and can work both independently and as part of a team.

Please note occasional travel to Swindon, Aldershot, Huddersfield sites is required

**Skills required for the 1st Line Support Engineer Position**:

- Excellent knowledge of Windows 10 and Office 365
- A brilliant communicator and the ability to work with various stakeholders
- Previous Service Desk Support experience
- Great knowledge of Active Directory Administration
- Basic networking knowledge
- Driver's License is required

**1st Line Support / 1st Line Support Engineer / First Line Support / Office 365 / Active Directory**

**Salary**: £25,000 - £30,000

**Location**:Bolton, Greater Manchester (5 days a week in office + Occasional Travel)**
**Understanding Recruitment is acting as an employment agency for this vacancy.


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