Venue Administrator

**JOB DETAILS**:***

**Job reference**

REQ00868

**Date posted**

21/03/2024

**Application closing date**

08/04/2024

**Location**

Chiswick

**Salary**

£24,000 - £26,500 per annum, depending on skills and experience.

**Package**

**Contractual hours**

20

**Basis**

Part time

**Job category/type**

Administration

**Job description**

**ABOUT TRAFALGAR ENTERTAINMENT(TE)**
- Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focussed on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

**ABOUT TRAFALGAR CINEMA**
- The Chiswick Cinema is an independent cinema in the heart of Chiswick and a first cinema-site for its owners, Trafalgar Entertainment. With 5 screens, a Lounge, bar, private screening room and dining/event space the cinema offers a unique and high-end customer-experience. Central to its success is a well-supported membership scheme, established from day-one; and a film and event programme which both responds to local needs.

We are passionate about entertainment, audiences, and the live experience, and we value** Creativity, Collaboration, Excellence, and Respect.**

**ABOUT THIS ROLE**
- The Venue Administrator’s contribution to achieving Chiswick Cinema’s financial and service targets is to provide robust, cohesive, and comprehensible systems of administration, HR, and internal communication. The administrator post is at the heart of the venue’s relationships with the wider Trafalgar Entertainment Group and is the conduit for critical information between internal and external stakeholders.

You will be reporting to the Operations Manager of the venue.

The role is part time, 20 hours per week.

**KEY RESPONSIBILITIES**
- Responsibility for disseminating information on policy and procedures, reports, meeting notes, as required by the Operations Manager.
- Provide general administrative support to the Theatre Director and senior management team as required.
- Responsible for disseminating information on company updates, policy and procedures maintenance of HR files (holiday and sickness records for all staff), new employee offer-letters and contracts, and supporting the induction process for all new starters.
- To attract, hire, and retain top talent and support recruiting managers as needed with staff engagement, including advertising, references, and right-to-work checks, while ensuring compliance with regulations.
- Under the guidance of the payroll department, maintain and submit all required payroll information, ensuring all venue staff are paid accurately and on time.
- Ensure current employment legislation, statutory obligations and procedures are always adhered to, in liaison with and under the guidance of the Company’s payroll and HR managers.- Control of budget lines for the Administration Department, including training, office equipment, postage, and uniforms; monthly reconciliation and management of company credit card usage.
- Every month, support the management team in gathering information from appropriate sources to create board reports.
- Undertake training and development relevant to successfully executing the job role.
- Coordinate the training provision and the maintenance of staff training records and the Health and Safety Portal in liaison with the Senior Management Team
- Support managers in disseminating, implementing, and promoting Company and local health and safety procedures and best practices.
- Ensure that Display Screen Equipment assessments are undertaken annually and that identified actions and reasonable adjustments are followed through in liaison with line managers.
- This Job Description is not an exhaustive description of your duties. You will be required to adopt a flexible approach to your role and responsibilities. From time to time, you may be required to undertake such alternative or additional duties as may be commensurate with your skills, experience, and capabilities.

**ABOUT YOU**
- You'll be self-motivated, engaging, and dynamic, detail orientated and with experience in providing excellent administrative support.
- You’ll be resilient, able to communicate clearly and excellent at forming working relationships with others.

**PERFORMANCE MEASURES**
- Recruitment, training, and retention of employees
- Venue financial performance is achieved through control of costs.
- Internal and external audit scores for Health & Safety, Admin and Human Res