Community Health

6 months ago


Aldershot, United Kingdom Salus Medical Services Full time

**Overview**

Salus is a GP Federation which was formed by the local GP practices within North East Hampshire and Farnham. This Includes practices located in Aldershot, Farnborough, Fleet, Farnham & Yateley. We hold several contracts supporting primary care to deliver services on behalf of those practices, helping them work better together and with other healthcare providers leading to improved patient services and developing new ones due to constant changes in the Primary Care environment.

We also assist practices with admin, operational and HR support and facilitate shared learning across localities. By engaging with the public, we also help ensure that services are designed and developed with patient and public involvement.

The staff at Salus Medical Services have a wealth of experience working in general practice and therefore a good understanding of the opportunities and challenges faced.

**Job Summary**

The role of Community Health and Wellbeing Workers (CHWW) is a relatively new and innovative way of reaching people in the community who can sometimes be underserved in health and care services. This role is non-clinical. The aim is to reach local people in their neighbourhood (i.e. at their front door) to promote equity of access to health and care services. The CHWW performs a variety of duties to improve the health and well-being of the communities they serve, and they support access to services. They play a significant role in identifying unmet needs and referring or signposting to appropriate services.

As a CHWW you will be based within Aldershot Primary Care (PCN) working on behalf of the four practices of Aldershot, working alongside the PCN teams and local partners. The outreach work of a CHWW is essential in identifying unmet needs in three local wards in Aldershot and Farnborough where there are significantly higher levels of deprivation and inequalities in health experienced.

**Role & Responsibilities**

The following are the core responsibilities of the CHWW. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

**Main Duties and Responsibilities**:

- Meet people on a one-to-one basis mainly via household visits in specific areas (usually visiting homes in a few streets close together).
- Maintaining and managing a caseload. Once in post, each full-time CHWW will aim to make at least 100 household visits every month.
- CHWWs will take a personalised approach by considering individual needs, circumstances and personal stories. This role will support people’s holistic needs by linking people with support available in their community, as well as in the health service.
- Safely manage self in the community and during outreach by following the PCN’s lone working policy.

**Health promotion and health education**
- Deliver personalised health promotion and, where necessary, health literacy support to families.
- Support provision of lifestyle and health improvement advice and information for example on stopping smoking, support to manage alcohol consumption, healthy food and weight, access to talking therapies and promote physical exercise.
- Identify carers and signpost them to get registered via their GP Practice.
- Provide advice to households, to support the uptake of health checks, screening and vaccinations. T He[BL2] Training will be provided to ensure documentation is maintained to support measuring data outcomes. This includes using technology to manage information and communicate information

**Partnership working**
- Work as part of and support an existing multi-disciplinary team.
- Maintain links with the multidisciplinary team including Social Prescribers, Local Councillors, GP practices, Voluntary Sector, Housing, Social Care, Community Leaders, Community Pharmacists, and Care Coordinators for Rushmoor.
- To attend occasional partnership meetings and advocate for where there may be shared needs and concerns of residents.

**Support**
- Develop meaningful therapeutic relationships with the local community. Be a friendly source of information about well-being and prevention.
- Offer informal counsel, actively listen and be empathetic.
- Support residents to access services available locally to promote health and well-being.
- Build trust with the person, providing non-judgmental support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a person’s assets rather than deficits (focus on what is positive and available to them rather than problems).
- Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues by behaving in a manner that is welcoming, non-judgmental, and respects their circumstances, feelings priorities, and rights.

**Community Engagement**
- Engage with the community to gain feedback about new and local health services Facilitate networks within communities to strengthen sources of informal support.
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