Logistics Administrator

**The Company**

The Roberts Group is a family-run business comprising of 3 brands: Polyroof, Restec and Resology. Differentiated by their routes to market, our brands specialise in cold liquid applied roofing systems for the UK and international flat roofing markets.

We believe that our greatest asset is our people. We understand that a positive and inclusive workplace culture not only enhances individual well-being but also fosters creativity, innovation, and success. We take pride in creating an environment where every team member feels valued, supported, and inspired to reach their full potential.

The Logistics Administrator will coordinate the logístical operations of the organisation, ensuring efficient and timely delivery of goods. This role requires meticulous planning, excellent organisational skills, and a keen eye for detail to manage the transportation and distribution of products. The Logistics Administrator will work closely with customers, and internal teams to maintain accurate records and ensure compliance with regulations.

**Key responsibilities**:
The role will include but not limited to:

- **Logistics Co-ordination** - Plan and coordinate the transportation of goods, ensuring timely and cost-effective delivery. Monitor and track deliveries, resolving any issues that arise during transit.
- **Customer Service**:

- Provide exceptional customer service by addressing inquiries and resolving issues related to deliveries. Communicate proactively with customers regarding delivery statuses, delays, and other relevant information.
- **Data Entry** - inputting and updating our web-based delivery portal.
- **Monitoring** - track all deliveries of our products.
- **Liaise with drivers** - to ensure orders are delivered in a timely manner.
- **Vehicle compliance - **booking in repair and routine inspection work.
- **Management reporting** - using excel and pivot tables.

**Key skills required**:

- Proven experience within a similar fast paced Logistics role.
- Flexibility towards tasks with the ability to work effectively using own initiative.
- Strong organisation and prioritisation skills.
- High level of attention to detail.
- Enthusiasm and a proactive approach to work.
- Superb communication and customer service skills with a helpful manner.
- IT literacy, competent user of Microsoft packages
- Accurate and timely data entry skills.
- High level of literacy and numeracy.
- Use of Tacho software desirable but not essential.
- Use of route planning software desirable but not essential

**The Package**

As the Logistics Administrator, you will be working within a business where open communication and strong teamwork is at the heart. Full training and support will be provided for this Logistics role to complement your existing Logistics experience.

You will benefit from:

- A salary in the region of £23,000 to £26,000 **(Pro rata)**, with the starting level dependent on experience.
- 23 days annual leave plus bank holidays which will increase after 2 years’ service by one day per year, up to a maximum of 27 days plus bank holidays
- Permanent contract, working Monday to Friday, 9:30am to 2.30pm, with flexibility available around your start and finish times.
- Option to purchase additional annual leave
- Company pension
- Enhanced Maternity/Paternity Pay
- On-site parking
- Sick pay
- Wellness programme

**Experience**:

- Office Administration: 2 years (required)

Work Location: In person

**Job Types**: Part-time, Permanent

Pay: £23,000.00-£26,000.00 per year

Expected hours: 25 per week

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Logistics 08.20