Administrator

3 weeks ago


Gloucester, United Kingdom GB Solutions Full time

£23,000

Gloucester

We are pleased to be working with a well-established security company, based in Gloucester. They provide expert, independent, and bespoke Fire, Security and IT Solutions design, installation, and support. Working across all major market sectors, on major construction projects and with end-user organisations, with an approach that values true collaboration.

Now seeking a full time Administrator on a permanent basis, to aid the Operations Manager with the smooth running and co-ordination of the technology department, ensuring customer excellence and service delivery is achieved.

**Responsibilities**:
Ensure all invoicing is completed and kept up to date

Assist with creating and maintaining project documentation

Document service desk processes and procedures

Collate overtime and expense requests for the tech team

Record and action key dates for projects and departmental records

Arrange training

Monitor and report on engineer time against client activities

Process engineers time sheets

Schedule installations with clients

Book accommodation for engineers

Maintain effective communication and work as a proactive team player, to ensure correct information is available to the department

Monitor outstanding project tasks and chase for update/completion

Assist the Service Desk Manager with scheduling engineer rotas

**Skills/ Experience**:
Excellent communication skills, written and over the phone

English Language (written and verbal) to a GCSE level or equivalent

Good IT literacy and ability to use most standard Microsoft packages

Excellent and demonstrable organisational skills

Excellent customer service skills

Comfortable working within a team or on own initiative

**Benefits**:
25 days holiday plus BH’s with the opportunity to buy or sell up to an additional 5 days

Healthcare Cash Plan

Life Insurance
- 4 times annual salary

Employee Assistance Programme

Access to 24/7 GP helpline and online GP surgery

Access to discounts from 1000s of retailers through PERKS

Personal accident protection

Enhanced maternity and paternity pay

Enhanced paternity leave

Long Service Awards

Cycle to work scheme

Voluntary critical illness cover for yourself and partner

We hire across a vast range of roles including HR roles, Lawyers, Solicitors, Paralegals, Legal Administrators and other office-based roles, including Administration and Office Management.

We manage HR, Legal and Office jobs in Gloucestershire and the Southwest including Cheltenham, Gloucester, Worcester, Tewkesbury, Cirencester, and Bristol.


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