Housing Consultant

4 months ago


Newcastle upon Tyne, United Kingdom MRI Software Full time

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
- We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the UK office._

As a Consultant, you will become an expert in our social housing product suite and its best practice use.

Most of the work will be client-facing and whilst MRI prefer a remote delivery model some on-site work will be required. You will approach all engagements with enthusiasm and professionalism making use of your client service skills.

**Responsibilities**:
The role has a broad range of responsibilities all targeted at delivering business benefits to clients.- Guide new clients through the implementation and configuration process towards set objectives for going live with the software.- Provide ongoing professional services to clients, such as:
- Business analysis-
- Business process development-
- Solution design and specification-
- Data manipulation, import and extraction-
- Running workshops-
- Training-
- Documentation-
- Report building-
- Maintain an expert level of knowledge of the solutions.- Contribute wherever possible to achieving a high level of billable utilisation.- Follow the GPS internal processes and procedures, including the appropriate and timely updating of all internal system.- Achieve goals outlined within your training plan.- Maintain the highest standards of professionalism.- Work with the other consultants to achieve the overall team objectives.- Other tasks as assigned by your manager.

**Requirements**:
- You will have considerable previous experience of providing consultancy around configurable software solutions, both for implementations and to existing users.- You will be comfortable with both the business requirements and the technical environment.- You will have good communication skills and be comfortable with dealing with all levels of a client organisation from the Directors onwards - and be comfortable with all sizes of organisation.- You will understand the increasing expectations that clients have of business software, and the need to deliver a good experience.- You will be organised, methodical and with sound commercial understanding of how a software house operates.

We’re obsessed with making this the best job you’ve ever had- We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
- Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.- Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.- Invest in our competitive Personal Pension plan and help set you up for your future.- Big on family? So are we We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).- Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and finish early 6 times a year with our ‘Flexi’ scheme.- Income Protection Plans give you the peace of mind you deserve.- Further your professional development and growth with our generous Tuition Reimbursement Schemes.- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

MRI continues to
_strive to amaze_ as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?
- We know the_
- confidence gap_
- and_
- imposter syndrome_
- As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being a



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