Service Support Administrator

2 months ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Service Support Administrator

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Full time - 37.5 hours per week (Monday - Friday)

**Job ref**
- 164-6071415

**Site**
- Queens Medical Centre

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 Per annum

**Salary period**
- Yearly

**Closing**
- 10/03/2024 23:59

Job overview

A fantastic opportunity has arisen within the Surgical Division at Nottingham University Hospitals. We are looking for a dynamic and enthusiastic person to join our team, in supporting our Divisional Leadership Team by delivering a high quality administrative support service.

We are looking for an enthusiastic and conscientious team player, who can work well under pressure and has the ability to prioritise their own workload.

Working as part of a team, the post-holder will support the provision of a high-quality administrative service to the Surgery Divisional Leadership Team.

Main duties of the job

In addition to the summary below, you will need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

The post holder must exercise initiative to organise their own workload within defined deadlines facilitating an efficient and effective service ensuring the administrative requirements of the Surgical Leadership team are well met.

Some of the key elements are:

- To organise meetings both on MS Teams and Outlook for physical and virtual meetings which may involve co-ordinating the diaries of a number of senior staff from both inside and outside of the Trust.

Use and maintain administrative systems/databases/reports/ action logs.

To maintain information systems to support the Divisional Leadership Team, such as circulation lists, regular meeting dates and venues, organisation charts, room bookings and processing of claims.

You will have excellent communication skills and have the ability use your own initiative to respond to queries in a timely and professional manner.

You will be able to demonstrate a clear understanding of confidentiality and maintain the standards of our TEAM NUH values.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Dealing with incoming mail, results/reports management.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.

Answer telephone queries and escalate appropriately

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Adopt a flexible attitude to meet the needs of the DLT.

Promote an open friendly working environment.

Person specification

Training & Qualifications

Essential criteria
- RSA III word processing or equivalent experience
- 5 GCSE’s or equivalent C or above - must include English

Experience

Essential criteria
- Proven typing and admin experience
- Experience in using Microsoft Office and Outlook
- Demonstrates an understanding of patient / client confidentiality
- Can complete letters, forms, reports and tables using computerised technology from information collected

Desirable criteria
- Previous experience of working in the NHS

Communication & relationship skills

Essential criteria
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Maintain confidentiality, sensitivity in communications
- Recognises own role as part of an effective team
- Excellent verbal and written communication skills

Desirable criteria
- Open to suggestions, ideas and new working practices within a team

Analytical & Judgement Skills

Essential criteria
- Able to complete tasks using own initiative
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures
- Seeks appropriate training opportunities

Planning & Organisational Skills

Essential criteria
- Works within prescribed deadlines
- Consistently works to high standards
- Ability to plan and organise own time

Physical Skills

Essential criteria
- Able to move small items and stock safely
- Frequent use of VDU equipment
- Frequent sitting at a keyboard

Other role requirements

Essential criteria
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workpl


  • Hmp Nottingham

    2 months ago


    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 340143**Salary**: - £21,355- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs...


  • Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 275464**Salary**: - £24,067 - £25,342**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Administration / Corporate Support - Health and Safety**Working pattern**: - Flexible working, Full-time, Job...


  • Nottingham, United Kingdom Tamed Support Solutions Full time

    **About us** Tamed Support Solutions provides market leading outsourced administration support to mortgage and protection brokers across the UK. Due to our continued growth we have a fantastic opportunity for an administrator to support the volumes of advisers who want to work with us. **Job description** The role will involve: - Providing mortgage and...


  • Nottingham, United Kingdom Tamed Support Solutions Full time

    **About us** Tamed Support Solutions provides market leading outsourced administration support to mortgage and protection brokers across the UK. Due to our continued growth we have a fantastic opportunity for an administrator to support the volumes of advisers who want to work with us in our new Nottingham office. **Job description** The role will...


  • Nottingham, United Kingdom Service Care Solutions - Criminal Justice Full time

    Service Care Solutions is looking for a Business Support Administrator to work within the Leicestershire Police on a 12-Month Contract. **Location**: Nottingham **Job Role/Description**: To provide an executive support service to the Sensitive Intelligence Network (SIN) Coordination. The service to include a full range of executive duties including committee...


  • Nottingham, United Kingdom Flat Fee Recruiter Full time

    NG5 Nottingham Grade 3: £25,119 - £26,873 **Nottingham Fire and Rescue** Permanent 17 hours ago The Fire and Rescue Service in Nottinghamshire has an exciting opportunity for an ambitious individual to join the Strategic Support Team as a **Service Support Administrator**. **Service Support Administrator** **Beeston (NG9 2GQ) / Arnold (NG5...


  • Nottingham, United Kingdom Reed Business Support Full time

    _Reed are recruiting for a Business Support Administrator to join Nottinghamshire County Council on a temporary basis. _ - This is a full-time hybrid working role. _ - You will be creating Pensions New Starters and processing change of addresses on the Council’s pension system. _ **_Key Responsibilities:_** - _Scanning electronic mail into the pensions...

  • Business Administrator

    2 months ago


    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 274860**Salary**: - £24,067 - £25,342- Pro-rata**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    A fantastic opportunity has arisen within the Surgical Division at Nottingham University Hospitals. We are looking for a dynamic and enthusiastic person to join our team, in supporting our Divisional Leadership Team by delivering a high quality administrative support service. We are looking for an enthusiastic and conscientious team player, who can work...


  • Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Would you like to join our EMAS family as an Administrative Support Officer and play a part in making a difference for patients? This role is in our Executive Services team which supports the Chief Executive, Chair and Directors and is responsible for managing the administration of the Trust's senior level meetings. This is an opportunity to work in a busy...


  • Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Would you like to join our EMAS family as an Administrative Support Officer and play a part in making a difference for patients? This role is in our Executive Services team which supports the Chief Executive, Chair and Directors and is responsible for managing the administration of the Trust’s senior level meetings. This is an opportunity to work in a busy...


  • Nottingham, United Kingdom Ministry of Justice Full time

    **Support Services Administrator - 76500** **£19,355** **Nottingham**: **Overview of the job** This is an administrative job in an establishment. **Summary** The job holder will provide administrative support within the Business Hub including switchboard duties, post distribution, filing, photocopying and typing (if qualified typist). This is a...


  • Nottingham, United Kingdom Ministry of Justice Full time

    **Support Services Administrator - 72501** **£19,355** **Nottingham**: **Overview of the job** This is an administrative job in an establishment. **Summary** The job holder will provide administrative support within the Business Hub including switchboard duties, post distribution, filing, photocopying and typing (if qualified typist). This is a...


  • Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    To present a professional, welcoming and helpful image to staff, other organisations, the public and media. To provide an efficient and effective administrative support service to the corporate Executive Directors team and senior level meetings, paying attention to the requirement for confidentiality and discretion. To maintain an awareness of ongoing...


  • Nottingham, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Business Support Officer to work within the Nottinghamshire Police on an 18-month contract. **Location**: Nottingham **Job roles/responsibilities**: To support the VRU project management function ensuring proper administration and co-ordination of VRU functions including meeting administration, project boards and...


  • Nottingham, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Business Support Officer to work within the Nottinghamshire Police on an 18-month contract. **Location**: Nottingham **Job roles/responsibilities**: To support the VRU project management function ensuring proper administration and co-ordination of VRU functions including meeting administration, project boards and...


  • Nottingham, United Kingdom Carlisle Support Service Full time

    Health and Wellbeing Plans 23 days paid holiday Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Car Allowance Bonus At Carlisle Support Services we focus on the provision of cleaning, security, events, and retail facilities support services. We are trusted to deliver business critical functions...


  • Nottingham, United Kingdom Carlisle Support Service Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Introduction The benefits Health and Wellbeing Plans 23 days paid holiday Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Car Allowance Bonus The role At Carlisle Support...


  • Nottingham, United Kingdom Nottingham Music Service Full time

    Nottingham Music Service is seeking an experienced and proactive administrative assistant for an immediate start. The post will involve working with the Organisational Administrator and, Business Operations and Strategy Manager, supporting them in all areas of administration relating to the delivery of our organisation's programmes and events. **Job...


  • Nottingham, United Kingdom Nottingham Music Service Full time

    Nottingham Music Service is seeking an experienced and proactive administrative assistant for an immediate start. The post will involve working with the Organisational Administrator and, Business Operations and Strategy Manager, supporting them in all areas of administration relating to the delivery of our organisation's programmes and events. **Job...