Schedule Co-ordinator

**Job Overview**:
We are looking for team players to join our growing business in Halifax as Scheduling Co-ordinators. As a Service Coordinator, you will be responsible for planning schedules, booking in repairs and route planning jobs for our network of engineers.

**Day-To-Day Duties**:

- Coordinate and schedule field service work via an online system
- Speaking with customers over the phone to provide job updates and quotes
- Ensure that all scheduling requests are handled promptly and accurately
- Assisting with data entry, admin and customer service tasks
- Booking in repairs, maintenance and installations on a scheduling system
- Assisting callers with scheduling inquiries

**Qualifications & Experience**:

- Previous experience in a planner or scheduling role will be required
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent typing skills with attention to detail for accurate data entry
- Enthusiastic and confident telephone manner
- Reliable with excellent time-keeping and looking to go the extra mile
- Ability to work independently as well as part of a busy team

**Join our team as a Scheduling Co-ordinator and enjoy the following benefits**:

- Competitive salary based on experience
- Opportunities for career growth and advancement within the company
- Supportive work environment with a collaborative team

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Scheduling, Coordination and Planning: 1 year (required)
- B2B Telephone: 1 year (required)

**Location**:

- Halifax (preferred)

Work Location: In person

Expected start date: 20/05/2024