Transport Administration Assistant

4 weeks ago


Canvey Island, United Kingdom SYNETIQ Full time

**Job description**

**Transport Administration Assistant
- Canvey Island**

SYNETIQ, an IAA company (NYSE: IAA), is one of the UK’s largest vehicle salvage, dismantling and recycling companies. A world away from the old-school concept of a breaker’s yard, we’re focused on more sustainable motoring solutions through our integrated circular model.

We work with customers and clients to offer affordable, sustainable motoring solutions that don’t cost the Earth. Our services are for customers looking for quality used car parts and businesses who want to maximise the financial and environmental return of their vehicles

**Due to continued growth SYNETIQ, an IAA company are looking for full-time permanent Transport Administration Assistant to join our Head Office in Canvey Island.**

**Overall Purpose of Transport Administration Assistant**

To provide maintenance of all administrative processes and systems associated with the transport department and to support the transport planning function.

**Key areas of responsibility.**
- Assist with telephoning customers, garages, and other external bodies to arrange collections, deliveries and returns.
- Deal with incoming queries regarding deliveries and collections.
- Assist with specialist recovery and urgent collections
- Assist with the management of subcontractors by obtaining collection updates, uploading images, and dealing with collection issues.
- Assist in dealing with queries and issues from customers, suppliers & members of the public, maintaining department mailboxes
- Liaise with drivers and sub-contractors to pay recovery and storage charges to holding garages and police compounds using company credit cards, ensuring all charges are authorised and correct
- Log all payments made and share this information with finance, completing agreed shared spreadsheet with all information required
- Audit and report on any issues with driver invoice images.
- Deal with driver queries
- General office duties such as dealing with enquiries typing, scanning, database updates, filing, etc.
- Complete all tasks deemed to be a reasonable request by any Transport management in a timely, efficient and safe manner

**Skills & Experience Required**
- Excellent Customer Service
- Transport office experience would be advantageous but not essential
- Good communications skills
- IT Literate
- Excellent attention to details
- Able to use own initiative as well as work as part of the team

**Working hours are Monday to Friday, 8 hours a day**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Wellness programme

Schedule:

- 8 hour shift

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Canvey Island: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Transport Admin
- Canvey



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