Shops Manager

3 weeks ago


BroughtoninFurness, United Kingdom Adecco Full time

**Shops Manager** **£28k - £40k (Broughton-in-Furness)** My Client who own the village **butchers, bakers** and **grocers**are currently recruiting for an Area Manager to oversee the three Shops.

This is a permanent role and the salary is dependant on experience. to whether this would be your first management role or you have experience.

You will be overseeing a team of 25 people across the three shops so you'll need to be great at **managing lots of people**, **making improvements** and **driving change**. You'll also be brilliant at **customer service** and have very **high standards**.

The shops are open 9am - 6pm Monday to Saturday, and you'll need to be flexible and willing to work 40 hours per week (some at weekends).

**More Info** As Shops Manager, you'll take responsibility for all aspects of the trading operations of our three shops in the village of Broughton-in-Furness (butchers, bakers and grocers). Your key aim is to make sure the shops thrive - you'll do this by managing anddeveloping the staff, introducing improvements and driving change. Customer service is at the heart of everything, so you'll ensure customers have a great experience every time they visit our shops.

**Responsibilities**:

- Manage the whole team (c.25 full and part-time staff) who work across the three shops on a rota basis
- Deal with staff matters as they arise, including absences (and related cover)
- Develop, document and ensure compliance with processes to improve efficiency
- Be responsible for all day-to-day issues arising in the shops, handling and resolving customer queries
- Engage with suppliers and the wider business
- Ensure the smooth running of the back office (financials, stock ordering, daily checks, end of day procedures and general paperwork)
- Delegate responsibility to our supervisors wherever possible to ensure the team keeps the shops clean, tidy and well-stocked at all times
- Take on change projects, always thinking about ways to improve systems and processes

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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