Business Support Assistant
1 month ago
**Purpose of the Role**
Reporting to the Fire, Health & Safety Manager, the Business Support Assistant operative will be responsible for supporting the delivery of reactive and planned maintenance as well as technical and health & safety compliance of the Centre. Working closely with the Technical Team, the Helpdesk operative will manage the logging of information and tasks on Concept to ensure statutory compliance and effective completion of tasks. They will also be responsible for the undertaking of workplace audits and tracking the completion of audit tasks across the business and for the tracking of health & safety documentation such as risk assessments.
Working closely with the reception team, delivering excellent customer service to visitors and customers of the centre, assisting with administrative duties and dealing with customer and retailer queries.
**Key Responsibilities**
This role will involve a variety of tasks including:
- Developing close working relationships with internal customers and service providers to fully understand all aspects of the business
- Present all outputs of the Technical Services & Health & Safety Team accurately, to a high standard and in a timely fashion
- Work closely with all teams to ensure a smooth and seamless service
- Provide World Class Service in all aspects of the role Main Duties: All aspects of our Technical system support processes including:
- Provide input, monitoring and reporting to the technical business systems: Concept (CAFM), Contractor Tracker, etc.
- Data input and monitoring of the centre’s CAFM system regarding all planned and reactive tasks, resource allocation and close-down of tasks for both subcontractors and internal resources of internal PPM assignment, call Logging, reactive assignment, document upload and task closure
- Proactively monitor the centre’s CAFM system to achieve the centre’s agreed service level agreements, compliance monitoring, follow-up on actions; stock control.
- Assign and manage tasks to centre’s sub-contractors in line with agreed SLAs and close out with all statutory certificates and reports as required, subcontractor management & assignment; print job cards for contractors to complete and close down subcontractor jobs on system
- Full support to BSA/BSC, compliance in any additional tasks or actions or upload of documents to jobs, management of compliance logbooks, performance reporting and upwards escalation
- Ensure the centre’s work permit authorisation is followed with contractors’ access and permits in place for all on-site activity in line with centre procedures
- Support the centre’s Health and Safety and Fire personnel with correspondence, reporting and data input
- Any other duties that may reasonably be required from time-to-time and working as part of the reception team
**Skills, Knowledge and Experience**
Essential:
- Excellent Customer Service skills, with previous experience of dealing with internal and external clients
- Polite, professional, articulate, outgoing and a confident communicator (both written and verbal)
- A high level of interpersonal skills and a willingness to work as part of a team
- Ability to prioritise workload and meet the daily demands of the team either working alone or as part of a team
- Adaptable and flexible whilst working in a busy multi skilled office environment
- Excellent attention to detail and presentation
- Understanding the need for confidentiality when dealing with both internal and external information
Desirable:
- Deadline driven helpdesk environment and or previous experience of working in a Technical Administration environment
- IOSH Qualification
Working Hours - Early - 06:00 - 14:30 Late - 14:00 - 22:30 (On a rota basis) for Helpdesk x 5 shifts P/W covering a weekend day - business hours when on reception duties
Salary - £24,849
Please see our Benefits Booklet for more information.
LI-DNS
-
Warehouse Assistant
1 month ago
Grays, United Kingdom Reed Business Support Full time**The Role: Warehouse Assistant - Permanent Full Time** Due to continued growth our client, a leading provider of branded corporate clothing & supplier of PPE & Workwear are looking for a permanent full time Warehouse Assistant. You will have a confident can-do attitude, be flexible with the ability to multitask. **Key Responsibilities**: - Day-to-day...
-
Delivery Driver
2 weeks ago
Grays, United Kingdom Reed Business Support Full time**The Role: Workshop Assistant/ Delivery Driver** **Duties**: - Assisting lifting engineers - Loading and unloading of vehicles - Occasional deliveries and collections in Transit sized vehicle - Keeping workshop tidy - Checking stock levels and receiving deliveries - Opportunity to progress to lifting engineer **Requirements**: - Full driving licence -...
-
Care Support Workers
3 days ago
Grays, United Kingdom Care Support Full timeWould you like some flexibility in your working hours? Would you like to have more Time to Care in one location – rather than often commuting? Or are you a naturally caring person and would like to start your career in Care?We work to inspire vibrant community hubs that enriches our clients’ later lives by promoting a way of life that gives people as...
-
Executive Business Support Officer
4 weeks ago
Grays, United Kingdom Recroot Ltd Full timeRecroot are looking for an Executive Assistant to join our client based with Thurrock Council. You will primarily support the Director of Strategy, Engagement and Growth. In addition, you will also provide business support to the directorate management team including some project support. This role will involve liaising with other business support officers,...
-
Internal Sales Administrator
2 weeks ago
Grays, United Kingdom Reed Business Support Full time**Internal Sales Administrator** I am exclusively recruiting for an Internal Sales Administrator to join my long-standing client based in Grays, Essex. This successful family-run company have been going over 70 years and have over 300 employees. Their focus is to provide and produce/distributethe best quality products within their field. **The Role - Sales...
-
Care Support Worker
2 days ago
Grays, United Kingdom Peabody Care & Support Full time**Peabody**has an exciting opportunity for a **Care Support Worker** on a **full time, permanent** **basis**based in **Grays (Gallimore Lodge). **In return you will receive a competitive salary of **£21,255** **per annum.** **About the Care Support Worker** **role**: As a **Care Support Worker** you will assist people to live well, be independent and...
-
Assistant Business Manager
7 days ago
Grays, United Kingdom Charlotte Tilbury Full timeAssistant Business Manager H Beauty Lakeside, Full time About the Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose,...
-
Learning Support Assistant
3 days ago
Grays, United Kingdom GSL Education Full timeAre you passionate about working with young people and eager to make a positive impact on the lives of students? Are you looking for an environment where you can be mentored and encouraged to succeed in a career in Education? As a 1:1 Learning Support Assistant, you will play a pivotal role in providing dedicated support to a specific student with unique...
-
Temporary Business Support Administrator
1 month ago
Grays, United Kingdom Page Personnel Full timeGreat experience working for a global organisation - Ongoing temporary position **About Our Client**: The successful temporary business support administrator will be working for a market leading logistics distribution and supply chain company based in Grays. The successful temporary business support administrator will be working for a market leading...
-
Learning Support Assistant
5 days ago
Grays, United Kingdom Protocol Education Full timeJob Title: Learning Support AssistantLocation:East of England, Essex, BillericayJob Type:Temporary, expected to work Part-Time hoursPrimary Industry:Education and TrainingSalary:£12.90 - £15.00 per hourJob Duties:Provide support to students with learning difficulties or disabilitiesAssist in the implementation of individual education plansSupport students...
-
Care Support Workers
1 day ago
Grays, Essex, United Kingdom Care Support Full timeWould you like some flexibility in your working hours? Would you like to have more Time to Care in one location – rather than often commuting? Or are you a naturally caring person and would like to start your career in Care? We work to inspire vibrant community hubs that enriches our clients’ later lives by promoting a way of life that gives people as...
-
Care Support Workers
2 days ago
Grays, Essex, United Kingdom Care Support Full timeWould you like some flexibility in your working hours? Would you like to have more Time to Care in one location – rather than often commuting? Or are you a naturally caring person and would like to start your career in Care? We work to inspire vibrant community hubs that enriches our clients’ later lives by promoting a way of life that gives people as...
-
Learning Support Assistant
1 month ago
Grays, United Kingdom Remedy Education Full timeLearning Support Assistant - GraysRemedy Education are currently looking for Learning Supports Assistants & SEN Teaching Assistants to work in a lovely Secondary school we work with based near Grays in EssexThe Secondary School has mainstream students but also has an excellent SEN Department that provides catered educational services for students with...
-
Learning Support Assistant
3 days ago
Grays, United Kingdom Tempest Education Full timeAre you looking for a role where you can make a difference to a child in the classroom? Do you have experience working in a school? Have you got experience working with children who have special educational needs? I'm looking for a 1:1 Learning Support Assistant to work with a specialist provision in Grays, so if this role interests you then please keep...
-
SEN Learning Support Assistant
1 week ago
Grays, United Kingdom GSL Education Full timeLocation: GraysSalary: £70 - £100 per dayStart Date: ImmediatelyContract Type: Full-time SEN Learning Support Assistant Needed for Immediate Start in GraysAre you passionate about supporting children with special educational needs (SEN) to reach their full potential? Our schools in Grays are looking for dedicated SEN Learning Support Assistants (LSAs) to...
-
SEN Learning Support Assistant
1 week ago
Grays, United Kingdom GSL Education Full timeJob description Location: Grays Salary: £70 - £100 per day Start Date: Immediately Contract Type: Full-time SEN Learning Support Assistant Needed for Immediate Start in Grays Are you passionate about supporting children with special educational needs (SEN) to reach their full potential? Our schools in Grays are looking for dedicated SEN...
-
SEN Learning Support Assistant
1 week ago
Grays, United Kingdom GSL Education Full timeLocation: GraysSalary: £70 - £100 per dayStart Date: ImmediatelyContract Type: Full-time SEN Learning Support Assistant Needed for Immediate Start in GraysAre you passionate about supporting children with special educational needs (SEN) to reach their full potential? Our schools in Grays are looking for dedicated SEN Learning Support Assistants (LSAs) to...
-
Night Support Worker, Full or Part-Time
1 day ago
Grays, Essex, United Kingdom Care Support Full timeWould you like to have more Time to Care in one location – rather than often commuting? Or are you a naturally caring person and would like to start your career in Care? We work to inspire vibrant community hubs that enriches our clients’ later lives by promoting a way of life that gives people as many opportunities as possible to remain mentally and...
-
Night Support Worker, Full or Part-Time
2 days ago
Grays, Essex, United Kingdom Care Support Full timeWould you like to have more Time to Care in one location – rather than often commuting? Or are you a naturally caring person and would like to start your career in Care? We work to inspire vibrant community hubs that enriches our clients’ later lives by promoting a way of life that gives people as many opportunities as possible to remain mentally and...
-
Learning Support Assistant
1 week ago
Grays, United Kingdom Teaching Personnel Full time**Are you looking for a rewarding role? Do you have experience working with children? Do you have SEN experience?** If yes, then this role is for you! Teaching personnel are seeking to recruit an experienced Learning Support Assistants to work closely with pupils in a schools based in South Ockendon. We are keen to place enthusiastic, passionate and...