Workshop Controller

5 months ago

Nottingham, United Kingdom Sandicliffe Full time

**The role**

As a Workshop Controller, you’ll work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop.

This role would be ideal for an organised, quick-thinking person, looking to develop their career. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment.

**What will I do on a daily basis?**
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
- Making sure all servicing work is carried out correctly, and on time, with customer satisfaction in mind.
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy.
- Working with colleagues and other departments to ensure a seamless service for customers.
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Providing estimates for servicing and repairs and setting timescales.
- Assisting technicians with technical challenges and finding the right outcome.
- Accurately recording technician time and writing technical reports and recommendations.

**Required skills**
- High levels of organisation and accuracy.
- Strong IT skills.
- The ability to manage by example and motivate your team to achieve their targets and deliver a high standard of work.
- Ability to create more work opportunities and sales in an honest and compliant manner.

**Why Sandicliffe?**

Sandicliffe is a multi-award-winning family business with strong values, that has been thriving since 1948, that’s over 75 years of serving the East Midlands. We have approximately 430 colleagues and a turnover of over £300 million. Benefits available to our colleagues in addition to generous salary packages include
- Colleague discounts on new and used vehicle purchases, parts and servicing.
- Sandicliffe Star reward and recognition awards
- Eyecare & Wellbeing
- Cycle to work scheme.
- Access to the Sandicliffe discount shopping portal with many high street retailers
- Charity fun days and activities
- Long Service recognition including additional holiday entitlement.
- Car sales referral bonus
- Monthly newsletter communications, to keep you updated on company activity.

**Job Types**: Full-time, Permanent

**Salary**: £28,500.00 per year

**Benefits**:

- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person

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