Customer Service Assistant with Marketing
4 weeks ago
PWS is a road signage and intelligent transportation system company serving customers in the public and private sectors across the traffic safety, traffic management and construction industries.
Due to continued growth and re-organisation PWS is currently searching for a Customer Service Advisor with Marketing Experience to join and assist the finance team on a full-time, permanent basis.
**Marketing**
- Creation of promotional materials, product information sheets etc.
- Running digital marketing campaigns.
- Managing social media (LinkedIn, Facebook posts etc).
- Maintaining customer and prospect data bases.
- Maintaining marketing records.
- Supporting the sales team with marketing information.
- Developing brochures and presentations.
- Producing marketing related reports and analysis.
- Updating website content.
- In general, working to increase the marketplace awareness of PWS and its products and services.
- Be point of contact with the external marketing company regarding website development and production of any marketing materials.
**Customer Service**
- Prepare quotations and send to Customers.
- Raise Internal Customer Manufacturing Orders (CMO’s) paperwork and issue to Factory, with relevant instructions and drawings where appropriate.
- Work closely in support of external Sales Manager and internal Sales Staff in handling day to day enquiries, orders, queries etc
- Handle Customer queries/updates on order status
**Experience**
- Educated to A-Level or Equivalent
- Must be able to demonstrate experience within marketing, this can be through studies or a previous job held
- Proficient in Microsoft Office, particularly Excel and Outlook
- Attention to detail
- Strong written & oral communication skills
- Ability to prioritise tasks
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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