Specialist Caseworkers

2 weeks ago

Leicester, United Kingdom Freeva Full time

**Specialist Caseworkers - Helpline & Engagement Service - Full Time**

**Job Type**:Full-time

**Hours**:9am-5pm or 10am-6pm (Monday to Friday)

**Salary: £24,000**

Working as part of the wider Helpline & Engagement team, you will provide enhanced individual support to vulnerable victims of domestic or sexual abuse.

Main Purpose of Role:
**1. **Providing enhanced support to victims referred to or accessing support via the Helpline & Engagement team and identified as having additional support needs which increases vulnerability or identified as having immediate support needs; this will include BME clients, elderly victims, victims with learning disabilities, victims with complex mental health support needs or clients in mental health crisis and clients with any other disability that increases vulnerability, clients identified as high risk of harm on the DASH RIC and cases being heard at the Specialist Domestic Violence Court (SDVC).

**3. **Act as a point of contact and provide ongoing support for clients waiting to be allocated to a second tier service / partner agency

**4. **Provide support to clients ensuring their immediate needs are met by undertaking an initial individual safety and support plan which is reviewed and updated regularly.

**5. **Working directly with all key agency partners to promote the safety of victims identified as high risk of harm including prompt referrals to the daily MARAC

**6. **Liaising with statutory and non-statutory services to ensure that the needs of vulnerable clients are met by the most appropriate agency

**7. **Work as part of the wider Helpline & Engagement team, provide support to cover a helpline for members of the public and professionals

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Health & wellbeing programme
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience of working with victims of domestic or sexual abuse?

Work Location: In person

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