HR Business Support Advisor

3 weeks ago

Nottingham, United Kingdom Driver and Vehicle Standards Agency Full time

**Details**:
**Reference number**:

- 270550**Salary**:

- £26,780**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- DVSA - HR**Type of role**:

- Administration / Corporate Support
- Human Resources**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This role can be based from Swansea, Nottingham, Bristol, or Newcastle where your presence at this location will form part of the working arrangements agreed with you. We operate a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work.About the job

**Job summary**:
**_To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work _**_visit our Careers website_**_. _**

Are you a confident communicator who enjoys building rapport with colleagues and stakeholders?

Do you enjoy a varied workload and using your organisational skills to meet changing deadlines by adjusting your priorities?

Do you have experience of providing advice to stakeholders on guidance and processes and are you looking for your next challenge working in a friendly and supportive team?

If so, we have an exciting opportunity for an enthusiastic HR Business Support Advisor to join us at Driver and Vehicle Standards Agency (DVSA), and we would love to hear from you

**Job description**:
This is a fantastic opportunity for someone with an HR/Advisory background to work in Human Resources.

This role is within the HR Transactional Service Team, responsible for providing professional administrative and transactional support to the business. The role is one of four EO posts within the wider team and you may be required to work flexibly to support other parts of the team to ensure we provide efficient and effective services.

You will work closely with external stakeholders and the business to coordinate the management of litigation cases, ensuring that responses to these are dealt with in a timely manner.
- Responsibilities include, but are not limited to:_
- Acting as the main point of contact for the management of litigation cases, including Personal Injury claims, ACAS Early Conciliation claims and Employment Tribunal claims by gathering information required from the business.
- Coordinating and providing policy advice and guidance to internal and external stakeholders, to ensure that cases are dealt a timely manner
- Managing the allocation and tracking of internal Discrimination, Bullying & Harassment Cases
- Providing support to the HR Business Partners on key tasks and initiatives that link to DVSA’s wider business objective to eliminate Discrimination, Bullying and Harassment in the workplace
- Providing support and leadership to team members, ensuring that skills and knowledge are developed
- Monitoring of Service Level Agreements to ensure that cases are dealt with in a timely fashion.
- Assisting in the continuous improvement of team processes
- Ensuring data protection regulations are followed and data is dealt with appropriately
- Undertaking any other duties as may be determined from time to time within the general scope of the post

**Person specification**:
To thrive in this role, you will have strong communication skills and can express yourself in a confident and professional manner with internal and external stakeholders.

You will have experience of advising on best practice and have been involved with casework.

Excellent administrative and organisational skills are required and you will be able to organise and prioritise work to maximise productivity and achieve tight deadlines. You will be highly adaptable and flexible, adjusting to the requirements of the role.

**Additional Information**

There may be occasional travel to other DVSA locations. However, you will be provided with sufficient notice.

You will be willing to work towards or hold a CIPD or equivalent HR qualification.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Managing a Quality Service

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.The sift is due to take place 27th & 28th March 2023.

Interviews are likely to be take place from 12th April 2023.

**This

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