Resident Liaison Officer

4 weeks ago

Hampshire, United Kingdom Fawkes & Reece Full time

**Location**: Hampshire
**Salary**: £29K- £30K per Year
**Contract**: Permanent
**Type**: Full Time

**Reference**: RLO - Basingstoke_1681207094
**Posted**: April 11, 2023

**Resident Liaison Officer**

You will be the key point of contract for all resident engagement across the contract, working closely along side the Community Liaison Manager.

**Main duties**:

- Build and develop working relationships with the supply chain.
- To be a friendly face for the residents - answering an questions or concerns they may have.
- Taking part in drop in sessions, resident meetings/events/pre construction surveys.
- Anticipate and clarify community concerns to ensure issues can be handled proactively and project impediments minimised or removed.
- Write and produce project communications to meet the needs of the local community.

**Key Skills**:

- Strong interpersonal and communication skills.
- Good networking skills
- Good reporting skills including collating, recording and analysing data
- Able to deal with tense and critical situations in a sensitive and diplomatic way
- Be politically aware and work with both customer and project team
- Able to work on own initiative
- Demonstrated experience in a similar role
- Good understanding of the construction industry
- Experience of working directly with residents/tenants/communities and TRA's

Covering all travel expenses

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