Housekeeper

7 months ago

Coventry, United Kingdom Prime Student Living Full time

Prime Student Living are on the look out for an experienced Houskeeper to join the team

**Department **Operations

**Reports to **Property Manager

**Direct Reports**:None

**External Relationships**:University partners, local community partners (e.g. local authorities, emergency services), third party suppliers.

**Purpose**

To form an integral part of the city operations team, providing an outstanding student experience through working with colleagues, delivering high quality housekeeping and customer service provision.

**Main Accountabilities**

A high level of cleanliness and order maintained throughout the city properties, and properties presented to the required standard

Contributing to the delivery of the KPIs within the City, including measures for:

- Safe Buildings
- Compliance
- Customer and Employee Satisfaction

Helping to ensure effective stock control processes and ensuring optimum stock levels are maintained and stored safely

Ensuring efficient and cost effective use of materials

Following up on any customer or property related issues

Providing key support in emergencies, following up and dealing with serious emergency response issues

Ensuring that Health and Safety legislation is adhered to at all times and that all activities are compliant with audit requirements

**Main Responsibilities**

Working as part of a health and safety culture ensuring that Health and Safety policy and fire safety procedures are adhered to at all times

Appropriate reporting of “Safe Building” and “Health & Safety” issues ensuring ownership is maintained until the issue is fixed

Working within the required Risk Assessments and Method Statements at all times

Providing a cleaning service ensuring a high level of cleanliness and order is maintained throughout the city properties

Developing and maintaining productive working relationships with third party suppliers

Assisting the Property Manager with effective stock control and ensuring optimum stock levels are maintained. Reporting when stock is getting low to enable time to reorder supplies

Ensuring efficient and cost effective use of materials

Following up on any customer or property related issues requiring action in a timely manner

Ensuring all work is completed within the required standards and KPI targets set by the business

**Principal Tasks**

Undertaking regular day to day general cleaning duties to include:
Cleaning external areas, removal of flyers/posters; conducting termly flat and room cleans; carpet cleaning; freezer defrosting; conducting room inspections; air filter cleaning and showerhead cleaning, working with the Summer Turn Around team as required. Cleaning through all areas of the property, external areas, communal areas, common rooms, offices, car parks

Logging maintenance issues to the Property Manager

Providing check in and check out support

Supporting with customer sales enquiries

Assisting with incident response including power and water outages, fire alarm evacuations and rehousing

Maintaining an awareness of current legislation concerning Health and Safety, Data Protection and compliance

Signing of COSHH data sheets to ensure safe use of all cleaning chemicals

Undertaking all works to the highest safety and quality standards and in line with all current regulations

Support other members of the team in delivery of their tasks when requested.

Reviewing all tasks for risk before starting and ensuring that risks are eliminated before work begins

Contributing to the delivery of the KPIs within the City

Contributing suggestions for areas of improvement to benefit the business.

**Job Types**: Part-time, Permanent

Pay: £12,240.80 per year

Expected hours: 20 per week

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Coventry, CV1 2JE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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