Eap Adviceline Counsellor

499944
- Remote
- Health
- Advice & Guidance
- Healthcare Professionals
- Part Time / Permanent
- Opening on: Apr 23 2024
- Closing on: May 3 2024

**EAP Advice Line Counsellor**

**Salary/Rates**:
£29,500 [Pro-Rata / Under-250 Clinical Hrs]
£30,500 (Pro Rata / 250+ Clinical Hrs)

**Hours**: Between Upto 31.5hrs (Flexible depending on preference)

**Home/Remote Working**: 4 days/shifts per week (one in four Saturdays) on rotation with mixed shifts available covering the hours between 8am to 9pm

This is an exciting role for a BACP/UKCP registered counsellor to join our team of multitasking Advice Line Telephone Counsellors at CiC.

**What you'll be doing as an EAP Advice Line Counsellor**:

- Provide counselling support to our customers employees
- Answering calls from staff at our customer organisations & respond to their enquiries by assessing their needs & identifying the appropriate next steps
- Referring individuals to counselling & other support services, such as legal advice or financial support
- Deliver in-house counselling sessions; some cases are delivered within the frame of Solution Focused Brief Therapy (SFBT), others, depending on the counsellors qualifications, are more complex EMDR or CBT with a trauma focus.
- Creating and updating Client records after each correspondence
- Signposting to other support available via our network

**Must haves to be part of our EAP Advice Line Team**:

- Recognised Counselling qualification
- BACP/UKCP registration
- Experience of counselling different sectors of clients in society

Ideally, we are looking for participants with 250 post-qualification clinical hours and prior EAP experience.

However, most importantly we are looking for counsellors with a passion to make lives better and do a difference every day

**We've spent time listening to our employees to build our benefits package;**
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance / Life assurance
- Up to two days each year dedicated to Community Giving (Volunteering)
- Eyecare vouchers with help to purchase new glasses
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Travel Season ticket loan
- Long Service Awards
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

**About Ingeus**

Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.