Medical Receptionist

NOTTING HILL MEDICAL PRACTICE

**Dr C Doran Dr K Cubitt Dr C Mulholland Dr Burrows Dr Martin Dr A Carson**

**Medical Receptionist**

Responsible to Management Assistant

Responsible for Day to day office duties.

**General Office Duties**
- To cover reception on a rotational basis during the surgery opening hours
- To assist in any administrative tasks as required
- To have knowledge and training of the telephone system

**Day to day reception supervision**
- To man the reception area on a day to day basis, working along side reception staff
- To answer the telephone promptly and politely, telephoning patients when requested
- To deal with patients at the front desk in a polite and courteous manner
- To make appointments accurately for both Doctors, practice nurses and other members of the community team
- To take requests for repeat prescriptions promptly and accurately
- To scan hospital letters/results accurately into the patients computer records
- To take requests for home visits and advice
- To provide administrative support for clinical staff and multi disciplinarians
- Process hospital correspondence.
- Ensure confidentiality at all times
- Adhere to practice policies and procedures.
- Any other duties required by Management Assistant and Practice Manager

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: £11.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- NEWTOWNABBEY: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 16/08/2023
Reference ID: NHMP