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Aftercare Coordinator

7 months ago

Altrincham, United Kingdom HVAC FM Full time

Role: Aftercare Coordinator

**Salary**: £25,000 - £30,000

Location: Altrincham

We are currently recruiting on behalf of a huge facilities management / construction company for an aftercare administrator based in or around Altrincham.

On offer is a great basic salary, Monday to Friday working, chance of progression and training opportunities.

Duties of the role:

- Dealing with all aftercare with the client
- Logging calls
- Problem solving
- Inbound and outbound calling
- Using Microsoft office
- Client meetings

Key skills for the role:

- Ability to problem solve
- Oral and written communication skills
- Customer service orientation
- Problem solving
- Team interaction
- Attention to detail
- Ability to work under pressure
- Ability to think fast
- Programming of works
- Ability to manage own workload

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Altrincham, WA14 (required)

Ability to Relocate:

- Altrincham, WA14: Relocate before starting work (required)

Work Location: In person