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Immediate Start- Customer Service
4 days ago
Our long term client in Harlow are looking for an Administrator to join their team. An immediate start would be amazing
Duties
- Being the first point of contact for both clients and customers
- To regularly liaise colleagues and update on incoming work loads
- Provide excellent administrative support to the team
- To adopt a professional telephone manner at all times
- Keeping the inhouse database updated with all communications with customers/clients
- Raise invoices
- Providing the highest level of customer service at all times.
**Key Skills / Knowledge**
- A previous Customer Service role held in a Call / Contact centre environment preferred.
- Excellent communication skills (verbal and written)
- Ability to negotiate and influence effectively.
- Excellent IT skills including Outlook, Word, Excel (reporting) and database management.
- Be numerate, accurate and confident when working with large amounts of data.
- Ability to keep clam and prioritise.
**Job Types**: Full-time, Permanent
**Salary**: From £22,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Harlow: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: NP4305
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