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Night Porter

4 months ago

Rhuthun, United Kingdom Ruthin Castle Hotel and Spa Full time

We are seeking to expand our Nights team and as such we are seeking a Night Porter. Nights are the unsung heroes of hotels, you will be part of a team that interacts with our late night arrivals and guest queries throughout the night. You are also responsible for ensuring the hotel is ready for the next day - which involves everything from administration to setting up function rooms and everything in between.

Ruthin Castle is a beautiful retreat; steeped in history and nestled in acres of parkland beside the Clwydian Range in North Wales. The Castle offers four room styles across 54 bedrooms, 4 restaurant and bar dining options along with event suites, which hosts a large number of weddings.

This is a part time position with normal working days to be Friday, Saturday and Sunday however there will be some flexibility for mid-week shifts.

Your Duties will include:

- To primarily be based at reception to welcome and help all guests with exceptional customer service skills, in line with our Company standards
- To ensure the safety and security of the hotel is maintained during the silent hours
- Receiving, welcoming and registering night/late arrivals.
- Assisting in other areas whenever required as business demands
- Setting up meeting rooms for the following day.

What’s in it for you?
- A competitive salary paid directly into your bank account.
- Free parking on site - in our spacious and secure car park.
- £30 per night - staff stays at Ruthin Castle Hotel and Spa and additional partner hotels, all situated in stunning locations with magnificent scenery.
- £55 per night - discounted stays for friends and family at Ruthin and partner hotels.
- 40% discount on our amazing spa -includes spa visits and entry. 15% discount for spa visits and entry for friends and family.
- 50% discount on food and drinks agreed upon visit.
- Cycle to work scheme.
- Monthly team of the month prizes.

We offer a personalised training plan, and genuine career progression throughout the portfolio.

Interested? Or have any questions, then get in touch

**Job Types**: Full-time, Part-time

**Salary**: Up to £10.42 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Work Location: In person