Telephone Assessor

3 weeks ago


NewcastleunderLyme, United Kingdom Staffordshire Victim Gateway - Citizens Advice Staffordshire North & Stoke on Trent Full time

Are you passionate about helping victims of crime find closure? Do you want to make a difference to people’s lives? If you have said yes, then this role could be for you.

The benefits of working with us:

- Flexible working policy
- Initial 25 days annual leave plus Bank holidays, pro rata to start date or part time hours
- Work place pension
- Free on-site parking
- Wellbeing support programme
- Cycle-to-work scheme

We are looking to recruit a Gateway Telephone Assessor to join our team.

Staffordshire Victim Gateway is commissioned by Staffordshire’s Office of the Police, Fire and Crime Commissioner to support victims of crime, providing information, advice and/or practical and emotional support to victims of crime helping them cope and recover from their experience and exercise their rights under the Victims Code, even if they have not reported the crime to the police.

So if you are:

- Caring & empathetic
- A confident communicator with an ability to advocate for others
- Able to listen and problem solve
- Emotionally resilient
- Able to work under pressure

**About Us**:
Staffordshire Victims Gateway and Restorative Justice Service provides information, advice and or practical and emotional support to victims of crime to help them **cope **and **recover** from their experience and to exercise their rights as determined by the Victims Code.

Sector:

- Criminal Justice
- Telephone Work

**Salary**: £21,100.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Do you have telephone and call handling experience?
- Are you able to use initiative to ask relevant questions to assess individual needs?
- Have you experience of supporting vulnerable people?

Work Location: One location


  • Telephone Assessor

    4 days ago


    Newcastle under Lyme, Staffordshire, United Kingdom Staffordshire Victim Gateway - Citizens Advice Staffordshire North & Stoke on Trent Full time

    Staffordshire Victim Gateway is commissioned by Staffordshire's Office of the Police, Fire and Crime Commissioner to support victims of crime, providing information, advice and/or practical and emotional support to victims of crime helping them cope and recover from their experience and exercise their rights under the Victims Code, even if they have not...

  • Telephone Assessor

    1 week ago


    Newcastle-under-Lyme, United Kingdom Staffordshire Victim Gateway - Citizens Advice Staffordshire North & Stoke on Trent Full time

    Staffordshire Victim Gateway is commissioned by Staffordshire’s Office of the Police, Fire and Crime Commissioner to support victims of crime, providing information, advice and/or practical and emotional support to victims of crime helping them **cope** and **recover** from their experience and exercise their rights under the Victims Code, even if they...

  • Telephone Assessor

    6 days ago


    Newcastle-under-Lyme, United Kingdom Staffordshire Victim Gateway - Citizens Advice Staffordshire North & Stoke on Trent Full time

    Staffordshire Victim Gateway is commissioned by Staffordshire’s Office of the Police, Fire and Crime Commissioner to support victims of crime, providing information, advice and/or practical and emotional support to victims of crime helping them **cope** and **recover** from their experience and exercise their rights under the Victims Code, even if they...


  • Newcastle upon Tyne, United Kingdom Citizens Advice Full time

    **Position**: Telephone assessor/Trainee Adviser **Location**: Newcastle upon Tyne **Closing date**: 22 December 2023 **Role details**: Job title: Telephone assessor/Trainee Adviser **Location**: Newcastle upon Tyne **Salary**: £23,820-£25,660 (Dependent upon experience) Salary pro rata: No London allowance: No Hours per week: 37 Type of...


  • Newcastle upon Tyne, United Kingdom Citizens Advice Full time

    **Position**: Telephone Assessor/Trainee Adviser **Location**: Newcastle **Closing date**: 11 April 2023 **Role details**: Job title: Telephone Assessor/Trainee Adviser **Location**: Newcastle **Salary**: £9,125 - £10,179 depending on experience Salary pro rata: Yes London allowance: No Hours per week: 16 Type of...


  • Newcastle upon Tyne, United Kingdom Citizens Advice Full time

    **Position**: Telephone assessor/Trainee Adviser **Location**: Newcastle upon Tyne **Closing date**: 12 December 2023 **Role details**: Job title: Telephone assessor/Trainee Adviser **Location**: Newcastle upon Tyne **Salary**: £10,300-£11,096 (dependent upon experience) Salary pro rata: Yes London allowance: No Hours per week: 16 Type of...


  • Ashton-Under-Lyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    **Senior Digital Health Assessor **Band 6** **Various **hours - **Permanent & 12 months fixed term contract** **Shift pattern**: **07:30- 20:00** **08:30- 21:00** **09:30- 22:00** We are looking for Individual Nurses and /or Paramedics with a sound clinical knowledge and experience of an acute setting/background working with Adults you will have...

  • Pip Assessor

    2 months ago


    Newcastle Upon Tyne, United Kingdom Everpool Full time

    **Role: PIP Assessor** **Starting Salary - £35,000 - £36,000 upon completion of training and £37,000 at 1 year service (performance related)** **Experience required: 1 year.** **No evenings or weekends** **Hybrid role** **Locations**: - **Redcar**: - **Barnsley**: - **Bradford**: - **Scunthorpe**: - **Newcastle**: - **Gateshead** Are you an...


  • Newcastle Upon Tyne, United Kingdom Everpool Full time

    **Job Role**: Homebased Nurse Assessor **Hours**: Full Time (Part Time hours available after completion of training) **Salary**: £35,000 increasing to £36,000 after training and then another increase to £37,000 (on target earns plus excellent bonuses) **Location**: Homebased **Training**: Training is provided for this position which leads to...


  • Ashton-under-Lyne, Tameside, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    Senior Digital Health Assessor Band 6**Various hours - Permanent & 12 months fixed term contractShift pattern:07:30- 20:0008:30- 21:0009:30- 22:00We are looking for Individual Nurses and /or Paramedics with a sound clinical knowledge and experience of an acute setting/background working with Adults you will have excellent assessment skills demonstrating a...

  • Mortgage Assessor

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Leeds Building Society Full time

    Branch/Department: - Direct Mortgages**Location**: - Cobalt OfficeContract Type: - Permanent**Salary**: - £23,000 - £25,000 (dependent on experience)Vacancy Working Pattern: - Hybrid working model and flexible working patterns considered Are you interested in taking your first step towards a career in mortgages? Here at Leeds Building Society we...

  • Mortgage Assessor

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Leeds Building Society Full time

    Branch/Department: - Direct Mortgages**Location**: - Cobalt OfficeContract Type: - Permanent**Salary**: - £22,000 - £31,000 (dependent on experience)Vacancy Working Pattern: - Flexible working patterns considered Would you love to join a company that offers a clear career pathway in mortgage advice? Here at Leeds Building Society we are currently...

  • Mortgage Assessor

    1 day ago


    Newcastle upon Tyne, United Kingdom Leeds Building Society Full time

    Branch/Department: - Direct Mortgages**Location**: - Cobalt OfficeContract Type: - Permanent**Salary**: - £22,000 - £31,000 (dependent on experience)Vacancy Working Pattern: - Flexible working patterns considered Would you love to join a company that offers a clear career pathway in mortgage advice? Here at Leeds Building Society we are currently...


  • Newcastle Upon Tyne, United Kingdom KM Education Recruitment Ltd Full time

    **KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.** **Job Title**: Assessor - Business Admin / Customer Service (Trainee or Qualified) **Trainee or Qualified Assessor Opportunity** **Location**: Home/Field based (Must be flexible with travel) **Salary: **£25,500 - £26,500 (Depending on...

  • Pip Assessor

    1 week ago


    Newcastle Upon Tyne, United Kingdom DS Associates Full time

    We are recruiting for registered Nurses (RGN, RMN, RNLD), Physiotherapists, Occupational Therapists (OTs) and Paramedics in Newcastle who want to use their clinical skills applied in a new way and benefit from the excellent work life balance and professionaldevelopment that a career as a Disability Assessor can give you. We are seeking those who have been...

  • Pip Assessor

    4 weeks ago


    Newcastle upon Tyne, United Kingdom DS Associates Recruitment Full time

    We are recruiting for registered Nurses (RGN, RMN, RNLD), Physiotherapists, Occupational Therapists (OTs) and Paramedics in Newcastle who want to use their clinical skills applied in a new way and benefit from the excellent work life balance and professional development that a career as a Disability Assessor can give you. We are seeking those who have been...

  • Pip Assessor

    2 weeks ago


    Newcastle upon Tyne, United Kingdom DS Associates Recruitment Full time

    We are recruiting for registered Nurses (RGN, RMN, RNLD), Physiotherapists, Occupational Therapists (OTs) and Paramedics in Newcastle who want to use their clinical skills applied in a new way and benefit from the excellent work life balance and professional development that a career as a Disability Assessor can give you. We are seeking those who have been...


  • Newcastle upon Tyne, United Kingdom Medacs Healthcare Full time

    Employer**:Medacs Healthcare** Role**:Disability PIP Assessor (ideal for Registered Nurse, Physios, Paramedics)** Salary**: £35,000 - £37,000 (Plus OTE £3,500)** Shifts**: Full/part time available** Location**:Newcastle upon Tyne** Calling all Registered Nurses (RGN, RMN or RNLD), Paramedics, Physiotherapists, and Occupational Therapists with over 1...


  • Newcastle Upon Tyne, United Kingdom Medacs Healthcare Full time

    Employer**:Medacs Healthcare** Role**:Clinical Assessor** Salary**: £35,000 - £37,000 (Plus OTE £3,500)** Shifts**:Full/part time available** **Location: Newcastle upon Tyne** Calling all Registered Nurses (RGN, RMN or RNLD), Paramedics, Physiotherapists, and Occupational Therapists with over 1 years' experience. We're looking for ambitious...


  • Newcastle Upon Tyne, United Kingdom Medacs Healthcare Full time

    Employer**:Medacs Healthcare** Role**:Clinical Assessor** Salary**: £35,000 - £37,000 (Plus OTE £3,500)** Shifts**:Full/part time available** **Location: Newcastle upon Tyne** Calling all Registered Nurses (RGN, RMN or RNLD), Paramedics, Physiotherapists, and Occupational Therapists with over 1 years' experience. We're looking for ambitious...