Client Advisor

2 months ago


Manchester, United Kingdom Groupe Kering Full time

Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Role mission

We are looking for a Client Advisor to join our team in Selfridges Exchange on a permanent, full time basis.

You will be based in our Accessories & Leather Goods corner.

Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

**Job Description**:

- Key Accountabilities- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
- Effectively uses cross
- and upselling techniques to maximize sales opportunities
- Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
- Combines styling knowledge with the ability to mix-and-match products to best serve the client
- Key Requirements
- Experience working in high-end fashion brand
- Proven track record in building and maintaining a client book
- Passion for and sound knowledge about Gucci and luxury fashion
- Fluent in English mandatory, any additional languages would be a plus
- Ability to work varied hours/days, including weekends as needed
- Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.Job Type

Regular

Start Date

2023-09-18

Schedule

Full time

Organization

Gucci Ltd.



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