Clinical Systems Specialist, Band 6

3 weeks ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Working with clinical teams to understand requirements for their systems, and work with suppliers and digital teams to deliver a fit for purpose solution Contribute to the development strategy and associated programme of implementation for systems used across the clinical departments Assist in maintaining the overall clinical systems architecture Contributing to development and maintenance of wider digital strategies Assist with delivery of the technical elements to integrate systems into the Trust EPR Production and maintenance of support documentation Contribute to effective team-working by transferring skills and knowledge across the digital team and ensure that working procedures are properly documented and maintained Install end-user systems client software as required and configure specialist hardware as required to run the service Supporting the ongoing development and implementation of systems through validation and testing phases, and transition into live Development of test plans for end-to-end solution testing Working with the IT & Cyber Teams to ensure that all components used within the department are secure, and following trust standards Log, manage and resolve helpdesk calls in a timely manner, ensuring end users are kept informed of progress and service is delivered to quality standards To be the point of escalation for resolution of issues where support teams are unable to resolve Working with technical teams and external suppliers in the resolution of tickets and issues on behalf of users, owning issues through to resolution To ensure systems are monitored, and alerts acted upon accordingly To assist with changes to existing system technical configuration as a result of changed requirements or system changes Contribute to development and design of data capture within systems to enable reporting. These reports form the basis for audits undertaken for data quality and reconciliation purposes This role also incorporates the need to communicate complex digital issues to non-digital senior staff and articulate timescales, plans, barriers and dependencies to clinical teams and senior operational managers Work within defined deadlines as part of a team and on an individual basis Proposing system developments to improve workflows, operational processes and release efficiencies through system design and optimisation Keep up to date with relevant technologies, new techniques and developments that might occur and provide training to others if required General Duties People & Human Resources



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