Gp Reception Administrator

7 months ago

London, United Kingdom MILLWAY MEDICAL PRACTICE Full time

Reception Answering telephone calls and dealing with face to face enquiries. Politely greeting patients and visitors to the surgery. Scheduling appointments for patients. Checking patients in.

Dealing with all requests in an efficient and courteous manner. Screening enquiries for the doctors and medical staff. Registering new patients at the surgery. Explaining the practice procedures to new patients.

Accurately collecting information and personal details about patients. Updating the surgeries computer system with appointments and personal details. Receiving urine and blood samples and sending them off to hospital laboratories. Chasing up appointments for patients with hospitals or with other healthcare professionals.

Contacting patients to pass on test results /messages to patients as instructed by medical professionals. Arranging prescriptions for patients. Maintaining a clean reception and waiting area to show a professional image. Opening post, scanning and forwarding it onto the relevant parties.

Writing letters and correspondence on behalf of the surgery and medical staff. Opening and locking up the surgery. Covering colleagues during times of annual leave. Other Tasks Clear and re-stock consulting rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm.

Provision of refreshments for staff and visitors as required; washing up and keeping the kitchen area clean and tidy. Keeping the reception area and waiting area, notice boards and leaflet dispensers tidy and free from obstructions and clutter Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation.

All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternativ

  • Reception Administrator

    7 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Gp Administrator

    8 months ago

    London, United Kingdom Waltham Forest Federated GP Network Full time

    To Support the staff in the reception and administrative side by doing Patient triage in morning rush hours. To support the tasks by delivering timely referrals, and documentation management provided in the clinical system specific to patients as directed by the clinical team. To support the introduction of any new methodology or systems upgrade. To initiate...

  • Gp - Reception Administrator

    2 weeks ago

    London, United Kingdom Tudor Lodge Health Centre Full time

    Reception Administrator Needed - EMIS WEB knowledge Required. The Person will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing...

  • GP Practice Reception Team Member

    2 weeks ago

    London, Greater London, United Kingdom NHS Scotland Full time

    GP Practice Reception Team MemberWe are seeking a skilled GP Practice Reception Team Member to join our team at NHS Scotland. In this role, you will be responsible for providing administrative support to the practice, ensuring smooth operations and delivering high-quality patient care.Estimated salary: £12.33 per hourThe ideal candidate will possess...

  • Receptionist/administrator

    7 months ago

    London, United Kingdom GP Surgery Full time

    Job Title: Receptionist/Administrator Job Summary: As a receptionist/administrator in a GP surgery, you will be the first point of contact for patients and visitors. Your primary responsibilities include managing the reception area, handling administrative tasks, and providing excellent customer service. Key Responsibilities: Patient Interaction: Greet...

  • GP Administrative Lead

    4 weeks ago

    London, Greater London, United Kingdom Evergood Associates Full time

    We are seeking an experienced GP Administrative Lead to join our team at CV-Library. In this role, you will be responsible for overseeing the administration of the GP practice, including managing reception staff, coordinating rotas, and ensuring compliance with NHS standards.Key Responsibilities:Manage reception staff, providing guidance and support to...

  • Gp Admin/receptionist

    7 months ago

    London, United Kingdom GP Surgery Full time

    **Duties and Responsibilities** **Telephone Duties** - Making appointments - Taking requests for prescriptions - Giving out results - Ambulance transport bookings - Home visit requests - Deal with general enquiries and complaints - Contacting other providers **Reception Duties** - Register new patients and temporary residents - Greet and direct patients...

  • Complaints Administrator/ Reception Administrator

    9 months ago

    London, United Kingdom London Central and West Unscheduled Care Collaborative (LCW UCC) Full time

    To provide a comprehensive administrative support service to the Practice Manager and Deputy Practice Manager The post holder will be responsible for providing a customer orientated reception service and clerical support to the clinical team in the GP Practice. This is to include, accurately registering and updating details onto the hospital databases and...

  • Administrative Assistant

    4 days ago

    London, Greater London, United Kingdom GP Surgery Full time

    We have an exciting opportunity for a highly organized and detail-oriented individual to join our team as a part-time receptionist at the GP Surgery in Upminster. As a vital member of our team, you will be responsible for providing exceptional patient care and support services.Key Responsibilities:Maintain a welcoming environment for patients and...

  • Gp Receptionist/administrator

    2 weeks ago

    London, United Kingdom Shakespeare Health Centre Full time

    Job description **Title**:GP Receptionist/Administrator** **Accountable to**:Practice Manager and Practice Partners** **Salary: £10/hour (depending upon experience)** **1. **Job Role/Purpose**: - Be the “Front - line” first point of contact with the public - Ensure patients have a positive experience - Work as part of a reception team - Interact...

  • GP Practice Administration Lead

    4 weeks ago

    London, Greater London, United Kingdom Evergood Associates Full time

    We are excited to offer the role of GP Practice Administration Lead at Evergood Associates, where you will play a vital part in shaping the success of our GP practice.As a seasoned professional, you will oversee the coordination of staff rotas, holiday planning, and cover to guarantee seamless reception support. Your expertise will also be utilized to train...

  • Gp Administrator

    7 months ago

    London, United Kingdom Brockwell Park Surgery Full time

    **Job Summary** Brockwell Park Surgery is a friendly GP practice with 9,300 patients, located close to Herne Hill station. The surgery has a strong, longstanding ethos to provide first-rate patient care. We are seeking a dedicated, highly organised GP Administrator to support various back-office administrative functions including patient registration,...

  • Reception Clinic Administrator

    2 weeks ago

    London, United Kingdom Central and North West London NHS Foundation Trust Full time

    To provide an efficient and courteous 'front of house' service to all service users. Reception Clinic Administrators work closely with people who use our services, their families, friends, and carers play an important contribution in how people experience our services. Vaccination The successful applicant may have contact with patients or service users....

  • Gp Receptionist/administrator

    7 months ago

    London, United Kingdom Shepherds Bush Medical Centre Full time

    GP RECEPTIONIST Job opportunity. Part-time/ Full-time GP receptionist needed for busy practice in Hammersmith and Fulham area. Afternoon shifts between 12:30 PM - 6:30 PM Monday - Friday No Weekends 30-35 hours weekly £11/ h Fluent English, computer literate, excellent Customer skills and high Telephone manners needed. Based on front desk, you will...

  • Gp Receptionist/administrator

    7 months ago

    London, United Kingdom Shepherds Bush Medical Centre Full time

    GP RECEPTIONIST Job opportunity. Part-time/ Full-time GP receptionist needed for busy practice in Hammersmith and Fulham area. Afternoon shifts between 12:30 PM - 6:30 PM Monday - Friday No Weekends 30-35 hours weekly £11/ h Fluent English, computer literate, excellent Customer skills and high Telephone manners needed. Based on front desk, you will...

  • Gp Receptionist/administrator

    7 months ago

    London, United Kingdom Shepherds Bush Medical Centre Full time

    GP RECEPTIONIST Job opportunity. Part-time/ Full-time GP receptionist needed for busy practice in Hammersmith and Fulham area. Afternoon shifts between 12:30 PM - 6:30 PM Monday - Friday No Weekends 30-35 hours weekly £11/ h Fluent English, computer literate, excellent Customer skills and high Telephone manners needed. Based on front desk, you will...

  • Reception and Administration Coordinator

    3 weeks ago

    London, Greater London, United Kingdom BSR Health Recruitment Ltd Full time

    About the Role">Sunblink Ltd seeks an experienced Reception and Administration Coordinator to join their dynamic team in Vauxhall.Responsibilities:Support the Team Leader in managing clinicians' workload, rotating between reception and patient administration areas.Organise practice meetings and liaise with external agencies, promoting effective communication...

  • Gp Receptionist/administrator

    7 months ago

    London, United Kingdom Shepherds Bush Medical Centre Full time

    GP RECEPTIONIST Job opportunity. Part-time/ Full-time GP receptionist needed for busy practice in Hammersmith and Fulham area. Afternoon shifts Monday - Friday 20-35 hours weekly £10.50/ h Fluent English, computer literate, excellent Customer skills and high Telephone manners needed. Based on front desk, you will be meeting and greeting patients,...

  • Practice Support Team

    7 months ago

    London, United Kingdom GP Surgery Full time

    **JOB DESCRIPTION** **JOB TITLE: GP Practice Support Member** **Job Summary**: It is the responsibility of each practice support member to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or...

  • Gp Receptionist/administrator

    7 months ago

    London, United Kingdom Shepherds Bush Medical Centre Full time

    GP RECEPTIONIST Job opportunity. Part-time/ Full-time GP receptionist needed for busy practice in Hammersmith and Fulham area. Afternoon shifts between 1:30 PM - 6:30 PM Monday - Friday No Weekends 25-35 hours weekly £10.50/ h Fluent English, computer literate, excellent Customer skills and high Telephone manners needed. Based on front desk, you...