IT Field Engineer

3 days ago


Ireland, United Kingdom SOM-3 RECRUITMENT LIMITED Full time

**Role**: IT Field Engineer

**Salary**: £24,000 + on-call (£5k), hybrid company car, fuel card, mobile phone, laptop + benefits

**Location**: Belfast, Northern Ireland

If you are an experienced IT Field Engineer specialising in break-fix, troubleshooting of desktops, EPOS, Laptops and Printers, this could be the role for you

Looking for a highly enthusiastic, approachable, and self-motivated IT Field Engineer - you will need to be available every other week for the on-call requirement (£140 per week + £50 per call out).

**Required**:

- **Hardware break-fix**:

- Desktop
- Laptop
- Printers
- EPOS
- Windows Operating Systems

**Responsibilities**:

- Work independently and remotely, performing on site troubleshooting on a wide range of products in a software or hardware environment.
- Installation, configuration, and support of Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK.
- Be able to demonstrate strong problem-solving techniques with the ability to adapt and learn on the job.
- Ensure process, procedural and contractual agreements are being followed correctly.
- Complete documentation including Field Service Call reports and Customer Check sheets and ensure these are returned within SLA timescales.
- Have solid understanding of customers SLA requirements and use initiative to ensure the expectation is met and exceeded.

**Desirable**:

- Manufacturer recognised accreditations: HP/IBM/DELL

**Search Terms**:EPOS, Printers, Laptops, DESKTOP, Windows Operating Systems, Hardware, Break-Fix, HP, IBM, DELL, IT Field Engineer, IT Field Service Engineer, Information Technology Field Engineer.


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