Assistant Property Supervisor
2 months ago
Job Introduction
**Assistant Property Supervisor x 2**
**Salary**: £33,113 - £35,287
**Hours**: 37 hours per week (may be required to work out of hours)
**Location**: Office based - Tarmac Road and out in the community (must have full driving licence)
**Job Type**: Permanent
**Overview**:
We have an exciting opportunity to join our Property Services team and are looking to recruit two Assistant Property Supervisors.
**Key Responsibilities**:
- To assist the Assistant Manager and Property Supervisors the day-to-day co-ordination of operational activities and to deliver an effective multi-disciplined service to our tenants and customers.
- To undertake property inspections, identify defects, schedule and plan works, complete dilapidation reports, submit building control notifications, liaise with statutory utility providers and contractors to ensure works are effectively planned and executed.
- Provide excellent customer satisfaction, by keeping customers informed of inspection results, surveys and maintain effective liaison until works are completed.
- Undertake customer satisfaction surveys investigate complaints and identify resolutions.
- To monitor the in-house workforce and contractors whilst they are undertaking work, ensuring they are visited on a regular basis to facilitate work in progress, drive quality, ensure customer satisfaction, monitor productivity and performance, enable value for money and ensure on-going compliance against contract/partnership documents and KPIs.
**About you**:
- Are you willing to undertake training?
- Do you have experience in trades and a relevant qualification?
- Can you demonstrate knowledge of social housing?
**Our organisation**:
We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place.
**Equality and Diversity**:
We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.
**Reports To**:Head of Housing Maintenance
**Closing date**: 04 April 2024
**Interview date**: 15 April 2024
**Contact for an informal discussion / more information**:
Neil Causer
07919 626066
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