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Data Insights Manager
4 months ago
**Data Insights Manager**
Contract Length: 6 Months from Start Date
Location: Hybrid
- London, Milton Keynes, or East Kilbride 2 days per week
Pay Rate: up to £450 day (Umbrella) up to £330.52 day PAYE
Looking for a Data Insights Manager with the skills to develop performance measurement frameworks and analyse the performance of a service or product against these. You must possess a strong understanding of a wide range of sources and analytical tools neededfor the project.
**Responsibilities**:
- Responsible for the performance analysis in a given area and help the project team measure and assess outcomes.
- Help to plan and ensure project delivery.
- Able to create a performance measurement framework for a project with the wider team, including identifying reporting requirements, advising on procurement, implementation and validation of tools to deliver against these requirements.
- Responsible for the accuracy and quality of data and analysis and how they are used.
**Typical skills**:
- Experience in turning business needs and goals into performance measures.
- Ensure the team is measuring performance as appropriate for the relevant service standard phase. Manage the delivery of services or products at different phases.
- Plan ahead and look at data requirements in future phases.
- Identify constraints, understand, communicate and work within them and challenge the validity.
- Understanding of security and data privacy.
- Use quantitative and qualitative data about users to turn user focus into outcomes.
- Perform data preparation and cleansing with limited guidance.
- **Must have** experience of Trend Analysis
- ITSM Tooling Experience
- Experience of extracting data from Service Now and identifying trends, recommendations, and forecasts
The standard hours of work are 37 hours a week.
