Sales Assistant
6 months ago
Job Summary:
We are seeking a Sales Assistant to join our small team.
The role will include
Working on the trade counter taking orders and locating the stock in the warehouse
Picking and packing orders for our online orders received during the day
Entering online orders onto the system for courier collection
Accepting deliveries and restocking the warehouse
**Responsibilities**:
- Communicate with customers to understand their needs and provide product information
- Maintain accurate records of customer interactions and sales activities
- Provide administrative support, including managing calendars, sales quotes, checking deliveries
- Assist in resolving customer complaints or issues in a timely manner
**Experience**:
- Previous experience in a sales or customer service role within the plumbing and heating business is preferred but not required
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Proficient in phone etiquette and customer service principles
- Ability to speak English fluently
- Basic math skills for order processing and invoicing
- Good time management skills to prioritize tasks effectively
This is a full-time position based in.
Pay: £23,803.00-£25,275.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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