Credit Hire Claim Handler

3 weeks ago

Rochdale, United Kingdom Auto Logistic Solutions Ltd Full time

Looking after client’s of regular referral sources, this role requires an excellent telephone manner and a high level of customer service.

The main aspects are taking details of new claims and handling their own allocation of existing claims until such time as the client is back in the pre-accident position. Either their damaged vehicle has been repaired or they have been paid the pre-accident value.

When taking a new claim it is the handlers responsibility to ensure they have comprehensive information before making their decision as to whether the claim is valid and the client’s losses are recoverable. This responsibility will continue throughout the claim ensuring that the claim progresses swiftly, again in an attempt to secure the subsequent recovery aspect.

**Preferred Skills (Not Essential)**:

- Knowledge of ABI/GTA
- Knowledge of Phonetic Alphabet
- Knowledge of Microsoft Office
- Basic Understanding of Internet Technologies

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

COVID-19 considerations:
Offices have full air con, sanitized and hand sanitizer machines

Ability to commute/relocate:

- Rochdale, OL16 1SS: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Claims: 1 year (preferred)

Work Location: One location

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