Debt Recovery Officer

4 weeks ago

Oxfordshire, United Kingdom Eden Brown Full time

A role of **Debt Recovery Officer **has come up with **Oxfordshire County Council **for a duration of 5 months ongoing assignment.

Pay - **£19.59/hr Umbrella**

Address - **Floor 1, Abbey House, OX14 3JD.**

**JD below**:
***

**Main Purpose of the job**:
The team are responsible for the management of the Council's ASC billing system and the collection of payments for Social Services' charges. This role supports the Financial Assessment and Debt Recovery Manager in identifying and collecting all Social Services income billed in relation to the provision of care services and invoiced through the Abacus billing system.

**Main Duties**:

- Review ASC debts outstanding and client case files, use relevant and available information to determine what appropriate action needs to be taken, whilst ensuring team procedures and timescales are met and accurate records of actions are maintained
- Liaise and negotiate with ASC clients, their relatives or representatives to ensure payment of arrears, both in writing and by telephone as appropriate
- As required work in conjunction with other Council departments to expedite the collection of ASC income and resolve ongoing payments difficulties, including attending safeguarding strategy meetings as directed
- Attend face to face meetings with clients, their representatives or members of directorates, as required as part of recovery action to facilitate the collection of ASC arrears or resolving client queries. Ensure that meetings are conducted in line with team procedures and risk assessments

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

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