Head Housekeeper

**Flexibility to work weekends and bank holidays is required.**

**Responsibilities**:

- Supervise, mentor and recruit housekeeping staff
- Assign daily tasks and ensure all areas of the hotel are cleaned and maintained to the highest standards
- Conduct regular audits to ensure cleanliness and adherence to established procedures
- Manage and coordinate the inventory of housekeeping supplies, linen, and equipment
- Respond to guest requests and complaints promptly and professionally
- Maintain a working knowledge of health and safety regulations and ensure compliance within the department
- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction
- Monitor and control departmental expenses within budgetary guidelines
- Any other work as assigned by senior management

**Requirements**:

- Previous experience in a supervisory role within the housekeeping department
- Excellent leadership and team management skills
- Strong attention to detail and organizational skills
- Knowledge of cleaning procedures and best practices
- Ability to work effectively in a fast-paced environment
- Excellent interpersonal and communication skills

**Job Types**: Part-time, Full-time

**Salary**: £10.70-£10.90 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- Do you drive?

**Experience**:

- housekeeping: 1 year (preferred)

Ability to Commute:

- Mere, WA16 0PZ (required)

Work Location: In person