Centre Events Assistant
1 month ago
**The Role**:
Under the direction of the Business Development Manager and as a member of the Innovation Centre team, you will contribute to the delivery of a comprehensive, customer-focussed conference, meeting and events support service for the Centres.
You will contribute to the delivery of an effective conference and events service as well as part of the front line information and signposting service to support the efficient operation of the Innovation Centre. This will involve communicating effectively with customers throughout the booking process. Ensure full understanding and implementation of all client event and conference requirements. Maintain on a day-to-day basis any administration associated with the events including delegate list, name badges and conferencing database.
You will provide a contact point for queries on the event for clients and staff, including liaising with internal teams regarding the logistics of events - i.e. catering, parking, and reception. Interface with clients, partners and stakeholders, provide advice and respond to enquiries and requests in an effective and timely manner to ensure customer expectations are managed. General support for all aspects of the event including room layout and logistics of room set up.
You will ensure all activities are undertaken in compliance with the Business's Safety and other policies and act in a way that demonstrates the Centres commitment to Equality and Diversity for staff, students and partners. Carry out appropriate communication and information sharing. Assist with the event management to ensure its smooth running, be available for any queries, and ensure financial records for conferences and events are kept in an appropriate manner.
It is anticipated that this role will require flexibility and you will need to be able to occasionally travel between the Innovation Centres from time to time.
This is a permanent contract position working 37.5 hours per week
**Interviews are scheduled to be held on Wednesday 15th February**
**Job Types**: Full-time, Permanent
**Salary**: From £19,750.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Event Coordination: 1 year (preferred)
- Customer Service: 2 years (preferred)
Work Location: One location
Application deadline: 10/02/2023
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