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Customer Accounting Agent

4 months ago

Snetterton, United Kingdom Atkinson Moss Full time

Atkinson Moss are currently working with a leading UK Manufacturer, they are expanding their team and looking to recruit a Customer Accounting Agent to manage invoicing to cash collection processes being proactive, analytical and with problem solving skills.

**Role Description**

Working closely with Customer Service, Sales, Treasury and Accounting, you will manage invoicing to cash collection processes. Moreover, you will solve customer incidences ensuring we provide the best experience for our customers. We require an experiencedindividual with knowledge of b2b and d2c accountancy work and ideally with SAP experience.

**Specific Responsibilities**
- Invoicing management (automated and manual)
- Cash collection management
- Credit notes & customer refunds management
- Regularly review key accounts
- Investigate any irregularities with customer accounts, invoicing, credit notes etc.
- Input and manage daily/weekly/monthly reports & KPI’s

**Person Specification**
- SAP experience would be an extreme advantage
- Comfortable with technology and digital-based activities
- Needs experience of invoicing and B2B cash collection
- Strong written English skills
- Accurate, thorough & well-organised with strong attention to detail
- Proactive, able to raise issues and suggest improvements
- Patience, able to cope well in stressful situations
- Polite, tactful and approachable personality
- Confidence, patience and diplomacy, when dealing with difficult situations