Plumbing & Heating Supervisor - Plumbers Merchant

Our client is one of the UK's leading independent plumbers merchants with branches located across the South East. Due to internal opening, they are looking to recruit an Plumbing & Heating Supervisor.

Position Overview

This role will involve managing staff and sales for the branch. You would also be accountable for daily administrative tasks as well as dealing with new and existing trade and retail customers and converting their enquiries into sales.

Principal

**Responsibilities**:

- Manage and motivate internal staff members
- Answering incoming phone calls and dealing with customers face to face over the trade counter
- Converting initial contacts to sales
- Producing quotes and sending them out
- Managing CRM, chasing warm leads, and following up on opportunities
- Providing technical advice, support and aftersales
- Identifying existing customers where there is an opportunity to increase annual spend and developing a trade relationship
- Deal with daily administrative tasks including staff rotas

As with all growing businesses the culture is entrepreneurial and fast paced. We are looking for an individual who has the appropriate skills and experience to do the job twinned with the desire and capability to grow along with the business which may includegrowing their own team and driving change.