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Credit Controller

4 months ago

Leicester, United Kingdom Flowers Associates Full time

**Credit Controller**
Location: Ashby, LE65

**Salary**: £21,000 - £24,000 DOE Per Annum
Hours: Full time, Monday to Friday 8:30-5pm or 8:30-4:30pm
Permanent, Full-Time Vacancy of 37.5 hours a week
The Role:
The successful Credit Controller will be responsible for the following duties:

- Reconcile complex accounts that have been escalated from the credit control administrators.
- Correctly interpret and manipulate raw data to effectively prioritise workload.
- Monitor debtor balances to ensure a significant reduction in DSO.
Provide monthly reports on movement of aged debt and customer interaction to the credit and collections manager.
- Work closely with the Credit & Risk administrator to highlight any potential bad debts.
- Work to specific KPIS and deadlines.
- Work in collaboration with the Billing Team, Customer Service teams and Account
- Managers across the business to ensure the timely resolution of customer queries.
- Build and maintain relationships with existing and new customers, ensuring exceptional customer service is always provided.
- Offer support and assistance to the credit control administrators to reduce the inflow of debt into over 90 days overdue.
Departmental/Organisational Impact
Internal: A steady cash flow is imperative to all businesses and directly impacts the short and long-term business operations. You will embrace a team spirit, working with colleagues at all levels throughout the business to resolve queries and ensure a consistentlevel of cash collection.
External: To build and maintain professional working relationships with existing customers. Ensuring that relevant information relating to outstanding debt is logged accurately and that customer information is correct and stored in compliance with company policyand GDPR legislation.
Employee Benefits:

- 25 Days Holiday plus Bank Holidays
- Study Support of a related to role qualification, for example: AAT, Business Administration
- Time off for Exams
- Statutory Pension Scheme
- Onsite, Free Parking - Car Park