Administrator Receptionist

**Role: Administrative Assistant / Receptionist**

**Location: Lyndhurst**

**Hours: Rotational Shift Pattern - Monday-Friday between the hours of 7am-11pm**

**Salary: £20419**

**Start Date: TBC - Interview being held from the 5th January 2024**

**Employment type: Permanent**

**Main Responsibilities**
- To demonstrate excellent customer service, through the delivery of accurate and efficient customer communication in a professional, friendly and approachable manner
- To accurately process booking information using an electronic database (Cinolla)
- To assist the Front Office Manager with administering event programmes
- To undertake basic financial tasks to support the Finance Officer and Front Office Manager
- To liaise with all relevant department heads regarding future bookings
- To maintain relevant paper and electronic filing systems, including customer records in accordance with GDPR guidelines
- To assist the Front Office Manager with ensuring training resources and stationary items are available
- To support the daily operation of the site in preparing for customer arrivals and running the onsite shop & bar
- To attend any staff training or meetings as required
- To support with other areas of the business when needed

**Required**
- Knowledge of Microsoft packages
- Excellent verbal & Written communication
- Flexible with working Days/Hours
- Experience in working within an Administrative or Receptionist position
- Excellent Customer Service

**Preferred**
- Knowledge/experience processing payments
- Driver with own vehicle - This is due to the location and days hours required to work