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Data Administrator

4 weeks ago

Salford, United Kingdom Leep Utilities Full time

**Role: Data Administrator (6-months FTC)**
**Department: Revenue Assurance**
**Reports to: Data Team Lead**
**Salary: £22,000**
**Location: Office based - Manchester**

**About Us**

Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services.

Leep is the result of a joint venture between the independent mid-market infrastructure investment manager, Ancala Partners LLP and one of the UK’s leading private real estate investment and infrastructure companies, The Peel Group. We deliver straightforward connections throughout the UK and hold the relevant licenses that allow us to adopt regulated utilities on new developments.

**The Opportunity**

We are looking for a Data Administrator to join our customer operations team and provide essential back-office support to improve the quality of billing data within our billing system. You would also assist the customer operations team in actioning new processes, calculating and adjusting bills and amending customer data. This will be a fixed term contract ending in June 2024.

**Key Responsibilities**
- Updating customer data fields on our in-house system
- Manual adjustment of customer bills to balance company financials
- Data cleanse activity to remove bad or outdated data
- Manually enter information to provide accurate reporting for our Customer Ops team
- Ability to spot issues and raise to management
- Piloting new processes
- Analysing and correcting billing data
- Additional administrative duties which may be required within the team

**About You**
- Strong IT skills with working knowledge of Microsoft Excel
- Previous experience using a CRM preferred
- Attention to detail, with a keen eye for spotting errors or additional issues within the data
- Self-starter with the ability to adapt as priorities change and initiate actions

**Your Development and Benefits**

At Leep, we believe in stable growth and putting our people first. Our 5-year strategic growth plan gives us stability today and prepares us for the future, while nurturing a strong collaborative and supportive culture.

**Our benefits include**:

- Salary which aligns to your experience and skillset
- 25 days paid holiday + bank holidays (pro-rata)
- An additional day off to celebrate your birthday
- Company pension plan
- Option to purchase additional holiday days through our Holiday Buying Scheme
- Health Cash plan through Westfield Health
- Engagement committee with events throughout the year, including Christmas Party, Summer Party and individual team socials
- Paid professional memberships relevant to your role and access to professional development opportunities

**Our Values**

At the forefront of everything we do:

- **Safety**:

- **Customer Promise**:

- **Accountability**:

- **Reliability**:

- **Respect**:

- **Flexibility**

**Equal Opportunities**

**Job Types**: Full-time, Fixed term contract

**Salary**: £22,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Free parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 08/12/2023
Reference ID: Data Admin

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