Support Assistant

2 months ago

Caernarfon, United Kingdom Gwynedd Council Full time

Job title:
Support Assistant

Directorate:
Corporate Support

Service:
Support

Closing date:
06/03/2023 10:00

Job type/Hours:
Permanent | 37 Hour

Salary:
£21,575 - £21,968 a year

Pay Scale:
GS3

Location(s):
Caernarfon

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

For further information about this post please contact Mari P. Jones on 01286 679022.

Interviews will be held - 10th of MARCH, 2023

Application forms and further details available from, Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH

Tel: 01286 679076

**CLOSING DATE: 10.00 AM, MONDAY, 6**th** of MARCH, 2023**

**Personal attributes**:
**Essential**:
The ability to work as a member of a team and individually

The ability to work under pressure and meet tight targets

The ability to manage your own time, considering to work priorities

The ability to respond calmly and logically in a conflicting situation

The ability to work accurately and thoroughly without supervision

The ability to deal with people courteously

The confidence to deal with officers on various levels

The ability to deal with sensitive and confidential situations

Organised and accomplished at work

**Desirable**:
**Qualifications and relevant training**:
**Essential**:
A good standard of education to GCSE level

Qualification in the field of Business Administration or equivalent

**Desirable**:
**Relevant experience**:
**Essential**:
Experience of working in the field of administration

**Desirable**:
Experience of finance and accounts work

**Skills and specialist knowledge**:
**Essential**:
Familiar with Word, Excel, Access software.

Computer Skills of the highest quality in word processing, spreadsheets, systems

The ability to prioritise work

**Desirable**:
Familiar with the rest of the Microsoft Office software.

Familiar with the various aspects of the Council’s work and structure

Familiar with the Council's administrative systems

Good interpersonal skills

**Language requirements**:
**Essential**:
**Listening and Speaking - Higher Level**:
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.

**Reading and Understanding - Higher Level**:
Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.

**Writing - Intermediate Level**:
**Purpose of the post**:

- Ensure that the people of Gwynedd are at the heart of everything we do.
- Provide high-level administrative support in the Support Service.
- To be committed to providing an effective and efficient Service and to contribute to enabling the Service to achieve its aims and objectives.

**Responsibility for functions**:
**Main duties**:

- Ensure the appropriate distribution and implementation of the corporate postal processes - including opening, sorting, tracking and distributing etc.
- Record and process invoices.
- Implement ordering and invoicing processes effectively, correctly and appropriately.
- Implement other financial processes, e.g. Raising bills (debtors accounts), credit cards correctly, effectively and appropriately.
- Ensure that relevant goods/services are procured effectively and efficiently and that the relevant processes are followed e.g. office supplies, IT equipment, mobile phones, safety equipment/ clothes, travelling arrangements, hotels etc.
- Process various forms. These are examples only - Health and Safety HS11 Forms, Client Diary etc.
- Ensure the implementation of staff subsistence processes and systems. These are examples only - Time-sheets, Travelling Costs, Car Loans, Parking Permits, ID Cards, Eye Tests, Internal Directory etc.
- Implement the work experience procedure.
- Maintain databases.
- Undertake filing and tracking correspondence work, photocopying etc.
- Arrange meetings as needed.
- Maintain and develop systems.
- Provide assistance in keeping diaries as needed.
- Responsibility for self-development.
- Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
- Operate within the Council’s policies in relation to equal opportunities and equality.
- Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
- Commitment to reducing the

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