Receptionist/facilities Assistant

1 week ago

Leicester, United Kingdom Bellrock Property and Facilities Management Full time

**Receptionist/Facilities Assistant**

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business and we’re all about helping them to shine.

To provide a high standard ‘front of house’ service providing that all important first impression. Duties will includes reception duties, general office administration and facilities management support. To maintain a calm, confident, pleasant and professional manner.

**How will you be the change?**:
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in - every role plays a part in driving us further and everyone can be the change. That’s how we deliver value for our customers, and building systems that lead the way.

And as a Receptionist/Facilities Assistant with Bellrock, you’ll do it by
- Meet and greet all staff and visitors to required standards. Recording contractors and visitors in the site register and ensure company representatives are informed promptly of arrival.
- Switchboard - Routing calls to appropriate staff members and taking messages when necessary
- Reception area and meeting rooms to be kept clean and tidy at all times.
- FM and maintenance of office and general housekeeping to be carried out regularly. To include
- Reactive and Ad-hoc repairs
- PPM (recording and keeping up to date)
- Control of Contractors
- Postal duties to include:

- To sort and distribute incoming post to all departments.
- To collect outgoing post and attach the correct postage for collection by Royal Mail.
- Checking in and signing out of incoming and outgoing special deliveries. Obtaining signatures where required.
- Booking of courier services as required.
- Maintaining supplies for the Post Room Franking Machine and taking meter readings as requested.
- Booking of taxi’s for visitors as requested.
- Weekly ordering of all company stationery and maintaining stock cupboard.
- Monitoring of printers / copiers etc and refill as required.
- Preparation of refreshments for meeting rooms to include ordering of buffet lunches and ensuring internal re-charge.
- Process invoices and gain authorisation for payment through the FP Finance System.
- Control of Peat House allocated car parking spaces
- General office support, to include photocopying, mail merge and binding.
- Management of meeting room and hot desk bookings.
- Compliance with all Company policies and procedures.
- Any other reasonable duties, which may be requested.

**What does it take?**

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Receptionist/Facilities Assistant, you’ll need
- Enthusiastic with people skills.
- High attention to detail.
- Organised and committed.
- Good decision maker
- Good Problem solver
- Flexibility towards daily tasks / reorganising skills.
- Can do attitude whilst using own initiative to see through to resolution.

**Working arrangements**

**What can we offer you?**

Upon joining Bellrock, you can expect a comprehensive benefits package including:
25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Life cover

LifeWorks employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work and Techscheme

Holiday purchase scheme of additional 5 days per year

Committed to paying real living wage

Offers and discount scheme

Healthcare Cashplan

MotorSave Scheme

Refer a friend scheme

Bright eyed

Liftshare

**Helping you to shine**

We’ve always encouraged new and different perspectives, that also means making ours a workplace that encourages diverse and unique voices, where everyone feels welcome, included and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working and support for your wellbeing, as well as benefits that can make a difference to your life

**Ready to start shining?**

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. You can go far in your career with us behind you and our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

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