Hdr Customer Service Associate

6 months ago


Manchester, United Kingdom Claimsmiths Full time

**Job title**: HDR Customer Service Associate

**Location**: Manchester

**Contract**: Full time, Permanent

**Days/Hours**: Monday to Friday, 9.30am to 5:30pm or 10:30am to 6:30pm

**Reports to**:Claims Assistant

**General Overview**

**Main duties and responsibilities**

**Role Requirements**
- Acting as a first point of contact to clients
- Obtaining client details and required information in order to check eligibility for them to pursue a claim
- Making outbound and taking inbound calls from/to clients in order to assist them in beginning their claim
- Dealing with a variety of individuals and present issues, including those who are distressed
- Ensuring claims are processed in a swift and efficient manner by obtaining relevant documentation, and carrying out KYC and AML checks
- Collating data accurately and effectively
- Maintaining communication with all relevant teams
- Maintaining confidentiality and discretion when dealing with any enquiries, or sensitive information obtained as part of the role.
- Working closely with the legal team to provide the data to progress the litigation of the team
- Carrying out any other tasks deemed necessary by the Management Team

**Person specification**
- Always maintaining a professional and responsible attitude as Achieving results as part of a busy team
- Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner
- Communicating effectively with a wide variety of people
- Accurately recording information onto our systems
- Excellent attention to detail
- Commercially aware
- Confident with Word, Excel and Outlook
- A positive and proactive attitude
- Goal orientated with a strong desire to improve and succeed
- Based in Manchester and fully office based

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Employee mentoring programme
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: In person



  • Manchester, United Kingdom hdr Full time

    About the RoleWe are seeking a highly skilled Mechanical Design Engineer to join our team at HDR. As an Associate Mechanical Engineer, you will have the opportunity to work with engineering teams to create detailed designs, plans, specifications, and estimates for Data Centre/Mission Critical facilities.Key ResponsibilitiesAssist the Group Leader with...


  • Manchester, United Kingdom Claimsmiths Full time

    **Job title**: HDR Legal Administrative Associate **Location**: Manchester **Contract**: Full time, Permanent **Days/Hours**: Monday to Friday, 9.30am to 5:30pm or 10:30am to 6:30pm **Reports to**:Claims Assistant **General Overview** **Main duties and responsibilities** **Role Requirements** - Ensuring claims are processed in a swift and efficient...


  • Manchester, United Kingdom hdr Full time

    Associate Mechanical Engineer-(179860) At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of...


  • Manchester, United Kingdom hdr Full time

    We are seeking a skilled Mechanical Design Engineer to join our team at HDR, a company that values diversity, equity, and inclusion. As an Associate Mechanical Engineer, you will have the opportunity to work with engineering teams to create detailed designs, plans, specifications, and estimates for Data Centre/Mission Critical facilities.Key...

  • Hdr Fee Earner

    5 months ago


    Manchester, United Kingdom The Sales Rep Ltd Full time

    Job Title: HDR Fee Earner (Office Based) **Job Description**: - To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. - To comply with all key dates including court directions, limitation and hearing dates. - To be responsible for the pro-active maintenance of their own task pad. -...


  • Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...


  • Manchester, United Kingdom hdr Full time

    About the RoleWe are seeking an experienced Senior Mechanical Engineer to join our team at HDR. As a key member of our engineering team, you will play a vital role in the design and delivery of complex mechanical systems for data centres.Key ResponsibilitiesLead the design and development of mechanical systems for data centres, ensuring compliance with...


  • Manchester, United Kingdom The Candidate Full time

    **Customer Service Associate - London (3 days office/2 days flexible) - £24,000** Our client is a British-based company who are experts in luxury fashion for men and women. With over 100 years of heritage, our client is at the top of their game in bespoke, fine tailoring with exceptional quality, innovation, and outstanding value. As a Customer Service...


  • Manchester, Manchester, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are looking for a Customer Service Associate to provide outstanding customer service and support the store's operations in Manchester, UK.Key Responsibilities:Assist customers with product selection and provide product knowledge.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...


  • Manchester, United Kingdom Iceland Foods Full time

    We're looking for a Customer Service Associate to help deliver exceptional customer experiences in our stores. As a key member of our team, you'll be responsible for maintaining high standards of store appearance, ensuring accurate stock levels, and supporting colleagues to achieve sales targets.Why work with us?We're a people-first retailer who values...


  • Manchester, United Kingdom Platinum Financial Recruitment Full time

    **LOCATION** **Manchester** **SALARY** **£22000 - £24000** **JOB TYPE** **Permanent** **REF** **AW2311-13_1701368293** **Customer Service Associate** **£24,000 basic plus huge internal progression** **Salford Quays, Full time** **8:00am - 4:00pm hours** I am confident in saying there isn’t a better Customer Service role out there in...


  • Manchester, United Kingdom NEXT Full time

    About the Role:We are seeking a skilled Sales Customer Service Associate to join our fast-paced store team. As a Sales Customer Service Associate, you will be responsible for offering outstanding service and excellent stock operations to our customers.Key Responsibilities:Offer fast and friendly service at all times, helping our customers to find the perfect...


  • Manchester, United Kingdom Aldermore Bank PLC Full time

    **Aldermore Group - why we exist** **Let us tell you a bit about us** We’re Aldermore - the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it. We thrive by saying...


  • Manchester, United Kingdom DF Capital Full time

    **About Us**: We’re DF Capital, a specialist savings and commercial lending bank built to serve the needs of individuals and businesses in the UK. From straightforward savings to practical commercial finance solutions, our aim is to provide first-class customer service to help manage and grow businesses or consumer savings. We are entering another...


  • Manchester, United Kingdom 2Top Ltd Full time

    **Sales Assistant - Manchester** We’re hiring! We are looking for Sales Associates to join our growing team here at 2Top Ltd. With plans for expansion, we are looking for confident, team-orientated and outgoing individuals, to join us! **Customer Service Sales Assistant Benefits**: - In-House Training workshops and On-site guidance - Public recognition,...


  • Manchester, United Kingdom Burns Sheehan Full time £35,000

    Customer Support Associate | £35,000 (Flex) | Hybrid WorkingBurns Sheehan, a dynamic firm, has partnered with a thriving Start-Up/Suite in the Telecoms and Customer Engagement Platform sector. This company is seeking Customer Support Associates to join their expanding team, as they work to meet the demands of their 150 clients.The role involves...


  • Manchester, United Kingdom Next Full time

    About Next At Next, we strive to deliver exceptional customer experiences in our stores. As a key member of our team, you will play a vital role in ensuring our customers receive the best possible service. Job Summary We are currently seeking a Customer Service Stock Associate to join our store team. In this role, you will be responsible for locating,...


  • Manchester, United Kingdom CFW Retail Full time

    We are seeking a motivated and adaptable individual to join our team at CFW Retail as a Customer Service Representative and Sales Associate. The role involves interacting with customers on a daily basis, and a customer-focused environment would be beneficial but is not essential as full training will be provided.As a key member of our team, you will be...

  • Sales Associate

    2 weeks ago


    Manchester, United Kingdom Tesco Full time

    Job OverviewTesco is seeking a highly motivated and customer-focused Sales Associate to join our team. As a key member of our store staff, you will be responsible for delivering exceptional customer service and working collaboratively with colleagues to drive sales growth.About the RoleThis role offers a competitive salary of £21,000 per annum, paid on a...


  • Manchester, United Kingdom Koestates Full time

    Koestates is seeking an experienced Appointment Scheduler and Customer Service Associate to join our sales team.This dynamic role involves working closely with customers to generate leads, schedule appointments, and provide customer service support. As an ideal candidate, you will possess excellent communication skills, be skilled in direct messaging, and...