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Service Coordinator

2 months ago

Maidenhead, United Kingdom Search Consultancy Full time

This fantastic business are looking for an organised team player, who is a fantastic communicator, to join the team in this fast-paced environment and provide support to their Service Engineers across the country

This is a Monday - Friday position, hours are 08:00-17:00 (weekends off)

Duties of the Service Coordinator:

- Managing the diaries of technicians nationwide
- Dealing with incoming calls
- Logging and distributing calls
- Distributing stock to clients and technicians
- Assisting in planning PPMs and always sticking to agreed SLAs
- Providing excellent customer service to clients
- General admin duties such as ordering equipment and other Ad-Hoc duties

Previous experience for the Service Coordinator:

- Previous experience in planning/coordination of engineers/technicians is preferred
- Experience in warehouse/stock control is preferred
- Excellent written and verbal English skills
- Excellent admin skills

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