Human Resources Business Partner

2 weeks ago


Manchester, United Kingdom THG Full time

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.

We're powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.

We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.

**About the Role**:
As a People Business Partner, you will be an integral part of our established HR team, based at our ICON Distribution Centre in Manchester. You will provide comprehensive HR support to our distribution and warehousing areas, ensuring the smooth operation of our HR processes. Reporting to the Head of People - UK Operations, you will collaborate with various stakeholders to achieve strategic targets and deliver exceptional people practices across our UK divisions. In this role, you will manage and mentor a team of HR Advisors and Assistants, providing guidance and support to staff and managers while ensuring compliance with policies and procedures.

This is a full-time position, offering 40 hours per week, with occasional flexibility for working from home.

**Role Requirements**:
To excel in this role, you should possess the following qualifications and experience:

- Level 5 CIPD Qualification
- Minimum of 1 year of experience handling employee relations cases across different business areas
- Proficiency in advising Senior Managers on HR policies and procedures
- Sound knowledge of current employment legislation
- Strong relationship-building, problem-solving, and data analysis skills
- Ability to work autonomously, demonstrate flexibility, and adapt to change
- Ideally, experience working in a blue-collar environment

**Responsibilities**:

- Develop strong partnerships with the Site Leadership Team to ensure the successful delivery of People objectives
- Act as a trusted advisor and coach, providing expert guidance on all HR matters to managers across the site
- Collaborate with the wider People team, including Business Partners, Project Manager, L&D Manager, IT, and Talent Manager, to ensure consistency in strategic targets and practices
- Work closely with support teams, such as Payroll, T&A, Shared Services, and People Data, to ensure accurate and timely completion of administrative tasks
- Lead and manage a team of HR Advisors and Assistants, ensuring the effective delivery of their duties and objectives
- Oversee employee relations activities, including handling complex ER issues and managing cases related to sickness, flexible working, performance management, grievance, disciplinary processes, welfare, occupational health, risk assessments, amended duties, capability, and parental leave
- Support People Lead strategic responsibilities, such as organizational change, succession planning, performance ratings, promotions, bonus process management, operational management system, and activities during peak periods
- Collaborate with on-site management to establish appropriate performance metrics, hold teams accountable for deliverables, and coordinate performance management for colleagues and managers
- Drive engagement and foster a positive culture through the creation and delivery of engagement activities aligned with the overall strategy, participation in communication forums, and support in action plan development
- Develop managers and colleagues in coaching skills and HR processes, deliver HR module training to the internal management team, support diversity and inclusion initiatives, and champion the development of people management skills across the site
- Conduct data analysis, contribute to KPI pack process, provide people analytics on HR metrics to derive insights and operational opportunities, and collaborate with the HR Team to standardize reporting and communications across UK Operations

**Benefits**
- Competitive salary
- Employee discounts on THG brands
- Company pension scheme
- Company provided transport from Manchester City Centre
- Access to mental health support as well as access to company Doctor
- Discounted company Physio
- Discounted Hairdresser

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments, we can make to the recruitment process that will enable you to perform to the best of your ability.



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